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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Banking / Financial Services |
Functional Area | Operations Management / Process Analysis,Sales / BD |
EmploymentType | Full-time |
*About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good. Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.The Role ResponsibilitiesThe Business Development (BD) unit, which sits within the Commercial, Corporate and Institutional Banking (CCIB) division, is looking to hire a communication, training and adoption (CTA) manager to join a newly established program that has been set up to deliver the long term Customer relationship management (CRM) solution. The program looks to transform our sales & marketing approach, to unlock new revenue opportunities and to support our top-line growth ambition. The CTA manager will support multiple aspects of the program to ensure the proposed changes are clearly articulated to all key stakeholders internal and external to the program. This can include project, process and system related change. The individual will be expected to be able to assess the change management needs to develop and execute on the plans required to support the change and commercialise the changes successfully.Key responsibilities:
Keyskills :
training needs analysiscustomer relationship managementkey metricsoperational riskinfluence otherschange managementcorporate bankingmanagement skillssolution deliveryinvestment bankingsalesmarketing