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Front Desk Receptionist

1.00 to 2.00 Years   Mumbai City   02 Jan, 2025
Aviyana Ventures Pvt Ltd
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryMedical / Healthcare
Functional AreaFront Office / Receptionist
EmploymentTypeFull-time

Job Description

    Front Desk Receptionist (Female)Industry: Hospital/HealthcareExperience: 6 months to 1 year (Mandatory in the hospital industry)Location: Kandivali, MumbaiShift: RotationalJob Summary:We are seeking a professional and dedicated Front Desk Receptionist to join our healthcare team at our hospital in Kandivali. The ideal candidate will have prior experience in a hospital environment, excellent communication skills, and the ability to manage multiple tasks in a fast-paced setting. This position requires working on a rotational shift basis.Key Responsibilities:
    1. Front Desk Management:
      • Greet patients, visitors, and staff with a welcoming attitude.
      • Handle inquiries in person, via phone, and email promptly and professionally.
      • Maintain a tidy and organized reception area.
    2. Patient Coordination:
      • Manage patient registrations and appointment scheduling.
      • Coordinate with medical staff for timely consultations and follow-ups.
      • Provide basic information about hospital services and procedures.
    3. Administrative Duties:
      • Maintain and update patient records accurately.
      • Handle billing and payment transactions as required.
      • Coordinate with departments for smooth operations.
    4. Operational Support:
      • Assist with emergencies by promptly notifying relevant medical teams.
      • Ensure compliance with hospital policies and confidentiality norms.
    Skills and Qualifications:
    • Mandatory: 6 months to 1 year of experience as a receptionist in the hospital industry.
    • Strong communication skills in English, Hindi, and Marathi.
    • Proficiency in MS Office and basic hospital management software.
    • Excellent organizational and multitasking abilities.
    • Professional demeanor with a customer-focused approach.

Keyskills :
front office operationsreceptionist dutieshospital administrationfront deskfront officereceptionfront desk reception

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