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Inside Sales Representative

2.00 to 7.00 Years   Mumbai City   11 Jan, 2025
Orbitouch Outsourcing Private Limited
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 1.5 - 4.0 Lakh/Yr
IndustryManufacturing
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    ||Urgent Hiring for Inside Sales Representative|| Location:-Mumbai(Vasai East)Profile -Sales Coordinator / Sales ExecutiveExperience- Min 2 yearCTC- up to 4.2lpa (Depend on the interview)Location: Vasai East, MumbaiKey Responsibilities:
    1. Sales Support & Coordination:
    • Assist in managing the sales pipeline and monitor customer inquiries, providing timely responses to their needs.
    • Coordinate with the internal sales and technical teams to provide accurate quotes and ensure the availability of machine spares.
    • Maintain and update customer records, including orders, pricing, and service details in the CRM system.
    • Handle incoming calls and emails from customers inquiring about machine spares, offering product details, pricing, and delivery timelines.
    1. Order Processing:
      • Process and manage sales orders from clients, ensuring that orders are accurately entered and delivered within deadlines.
      • Collaborate with the inventory and logistics teams to ensure the timely fulfillment of orders and resolve any issues related to stock or delivery.
    2. Customer Relationship Management:
      • Build and maintain strong relationships with customers, understanding their needs and offering appropriate solutions.
      • Provide after-sales support, follow up on order statuses, and resolve customer issues or complaints in a professional and timely manner.
      • Coordinate with the technical team to ensure that machine spares are properly matched with customer specifications.
    3. Product Knowledge:
      • Stay updated with the latest product offerings, technical specifications, and industry trends in machine spares.
      • Provide advice on the selection of appropriate spare parts based on customer requirements.
    4. Sales Reporting & Analysis:
      • Prepare regular sales reports, including order status, customer feedback, and sales performance metrics.
      • Analyze sales trends, identify opportunities for growth, and contribute to the development of sales strategies.
    5. Market Research & Prospecting:
      • Identify and prospect potential clients in need of machine spares, expanding the customer base through various channels (cold calling, referrals, online research).
      • Gather competitor information and market trends to enhance the companys competitive advantage in the market.
    6. Collaborative Efforts:
      • Work closely with the technical, logistics, and procurement teams to ensure smooth operations and customer satisfaction.
      • Support marketing efforts by promoting machine spares offerings through different channels and creating promotional materials as needed.
    Thanks & RegardsSimran (HR)Email ID :hidden_emailOrbitouch Outsourcing Private Limited

Keyskills :
sales executive activitieslead generationb2b salesinside salescold callingsales coordination

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