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Looking For senior Customer Relationship Manager

5.00 to 8.00 Years   Mumbai City   25 Jun, 2021
Temerity Careers Pvt Ltd
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 4.0 - 5 Lakh/Yr
IndustryReal Estate
Functional AreaReal Estate Consultant / Agent
EmploymentTypeFull-time

Job Description

Customer Relationship Manager Responsibilities:

  • Building and maintaining profitable relationships with key customers.
  • Overseeing the relationship with customers handled by your team.
  • Resolving customer complaints quickly and efficiently.
  • Keeping customers updated on the latest products in order to increase sales.
  • Meeting with managers in the organization to plan strategically.
  • Expanding the customer base by upselling and cross-selling.
  • Understanding key customer individual needs and addressing these.
  • Conducting business reviews using CRM programs.
  • Knowing your competition and strategizing accordingly.
Customer Relationship Manager Requirements:
  • A bachelors degree in administration or a related field.
  • A minimum of 3 years experience.
  • Excellent interpersonal and communication skills.
  • Proficient in all Microsoft applications.
  • Superior product knowledge.
  • A team player with leadership skills.
  • Maintain a positive attitude focused on customer satisfaction.
  • Job Location: Sakinaka / Vikhroli Mumbai
  • Start Date: 28-Jun-2021
  • End Date: 30-Jun-2021

Keyskills :
conductingsalesadministrationbusiness developmentcustomer relationshipcomplex salesbusinessupsellingdemand generationcommunicationmarketing automationleadershipslabusiness alliancescustomer complaintsprocess engineeringlead generationrevi

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