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Job Location | Mumbai City, Delhi |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Recruitment Services |
Functional Area | Marketing / Communication |
EmploymentType | Full-time |
- Work with internal teams, partner brands and banks to clearly define the customer proposition and experience- Design the user journeys for on-boarding, card usage and card management - Work with the design and technology team in an agile development framework to ensure timely delivery of the user journeys- Drive external stakeholders to ensure that the agreed processes, customer experience, TATs, offers are implemented - Liaison with key internal stakeholders like marketing, technology etc. to drive card acquisition & usage through the platform- Track the targeted growth in card acquisition/ usage and carry out necessary interventions to meet the plan- Keep auditing the customer experience, competition offerings and keep improving on it constantly to achieve the desired metricsDesired Profile- 4-6 years of product management experience in credit cards/ consumer lending/ financial services- MBA from Tier - 1 institute (engineering background preferred) - Exposure to Agile methodology of product development is a must- Comfortable working with Data (Collection, Extraction and Analysis- Strong presentation, analytical and communication skills are required,
Keyskills :
marketingsalesproduct developmentproduct managementdeliveryuser journeysagile methodologyagile developmentcorporate liaison