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Senior Technical Consultant

5.00 to 10.00 Years   Mumbai City   15 Apr, 2021
M/s orange business services
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryEducation / Training
Functional AreaNetwork / System Administration,ERP / CRM
EmploymentTypeFull-time

Job Description

  • Major Critical Incident Management
  • Participating in Build Projects
  • Supporting Run Projects
  • Change Operational Chaneg Management
  • Coordinating with OEM Vendor Third Party and working on reslution of issues
  • ensuring Service Delivery as Per agreed SLA
  • Initiatives taking on Learning New Technology Certifications to meet oraganisation Goals .
  • Participating in preparing and sharing required reports to customer
  • Participating in mataining KEDB
about you

  • Handson Experiance on ROuting Switching wirelss Solutions Such Cisco , Aruba , Juniper .etc.
  • Good understanding and Hands on Routing technologies like BGP, OSPF, EIGRP, HSRP, VRRP etc.
  • Good Understanding and Hands on Switching technologies like STP, RSTP, VLANs, VPC,link aggregation .etc
  • Excellent Troubleshooting, analyzing managing the critical Incidents, Problem tickets.
  • Experience in designing POA for complex Change/Project
  • Good knowledge in preparing RFO, RCA s, documentation, Knowledge Bank
  • experience in handling of Project Implementation
  • Knowledge on NMS troubleshooting tools (PRIME/SOLARWINDS/DNAC etc.)
  • Understanding of ITIL best practices.

,

Keyskills :
environmentcustomer relationssalessapdeliverybuild projectsservice deliverylink aggregationincident managementproject implementationoemnmsstpbgpslarcaitilospfvlanrstp

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