Technical Support Specialist II

0.00 to 2.00 Years Mumbai,India 22 Jul, 2023

Job Location	Mumbai,India
Education	Not Mentioned
Salary	Not Mentioned
Industry	IT / Computers - Software
Functional Area	IT
EmploymentType	Full-time

Job Description

General Summary:We are looking for individuals with high aptitude, work ethic and drive that want to enhance their IT career. The Technical Support L2 is an individual who works in 24/7 support on rotation. The primary functions of this position are to manage the issues related to the all MS Products.Essential Duties and Responsibilities:. Knowledge of Active Directory Replication and troubleshooting. knowledge of Active Directory User and Permission Management and troubleshooting.. Knowledge of Active Directory Share management and Troubleshooting. Knowledge of Active Directory Group Policy and troubleshooting. Knowledge of File and Print Management and troubleshooting. Knowledge of Exchange 2003, 2007, 2010 and 2013. Knowledge of SQL database- Manage SQL Server databases. Expert knowledge in supporting, maintaining, and administering core Microsoft technologies including from Windows Server 2003 to Windows Server 2019.. Must have skills of deploying Exchange in large enterprise environment.. Must Have Knowledge of Server OS and Application monitoring through Event Viewer.. Candidates need to work on System generated Incidents.. Work on Tickets related to windows.. Handle Client Calls.Job RequirementKnowledge, Skills, and/or Abilities Required:

Should have good knowledge of Windows OS, AD domain controller and related troubleshooting skills which can help to manage specific patches on DC environment.
Should have basic knowledge of Windows applications, for example, Exchange, SQL, .Net to troubleshoot the patch failure issues related to these applications.
Should have basic knowledge of Hyper-V and VMware to manage patching activities on these operating systems.
Should have basic knowledge of different Antivirus Applications and their consoles.

Keyskills :
VMwareWindows ServerExchangeSqlActive Directory

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