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Hiring for Order Management- Mysore

Fresher   Mysore   05 Nov, 2025
IZEE MANPOWER CONSULTANCY PVT LTD
Job LocationMysore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Hi,Key ResponsibilitiesOrder Management: Manage and resolve customer inquiries related to orders,including tracking, shipping and delivery issues1. Customer Service: Provide exceptional customer service via phone, email andchat, ensuring timely and accurate resolutions to customer queries2. Order Tracking and Resolution: Investigate and reolve order discrepancies,including missing or damaged items, and communicate resolutions to customers.3. Communication: Communicate with internal team, such as warehouse andshipping to resolve order-related issues4. Problem Solving: Analuse and resolve complex customer complaints, escalatingissues to management as necessary5. Process Improvement: Identify areas for process improvement and suggestsolutions to enhance customer satisfaction and order management efficiency6. Data Entry and Record-Keeping: Accurately enter orders from Customer OrderFormRequirements:Experience: 1-2 years for JL2A && 2-5 years for JL3A of customer service experience,preferably in Order Management1. Skills:a. Excellent communication skills, problem solving and analytical skillsb. Strong attention to detail and ability to multitaskc. Proficiency in Microsoft Officed. Ability to work in a fast-paced environment and adapt to changingpriorities2. Language: Fluency in English (written and verbal) is requiredQualification:Only GraduatesWork Location: Mysore(WFO)Contact: Veera-hidden_mobile

Keyskills :
order to casho2corder management

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