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Hiring Order Management / Customer Service Executive | US Shift | Mysore.

Fresher   Mysore   29 Dec, 2025
Job LocationMysore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Job Summary:We are looking for experienced professionals to join our Order Management Team. The ideal candidate will handle end-to-end order processing, provide excellent customer support, and ensure smooth communication between internal teams and clients.Key Responsibilities:
    • Order Management: Manage and resolve customer inquiries related to orders, including tracking, shipping, and delivery issues.
    • Customer Service: Provide exceptional service via phone, email, and chat, ensuring timely and accurate resolutions.
    • Order Tracking & Resolution: Investigate and resolve discrepancies such as missing or damaged items and communicate outcomes to customers.
    • Communication: Coordinate with internal teams such as warehouse, logistics, and shipping to address order-related concerns.
    • Problem Solving: Analyze and resolve complex customer complaints, escalating to management when necessary.
    • Process Improvement: Identify and recommend process improvements to enhance customer satisfaction and efficiency.
    • Data Entry & Record Keeping: Accurately enter orders from customer order forms and maintain updated records.
    Requirements:
    • Education: Graduate in any discipline.
    • Experience: 15 years of experience in Order Management / Customer Service (BPO or related industry preferred).
    • Skills:
      • Excellent communication, analytical, and problem-solving skills.
      • Strong attention to detail and ability to multitask.
      • Proficiency in Microsoft Office (Excel, Outlook, Word).
      • Ability to work in a fast-paced environment and handle multiple priorities.
    • How to Apply:
    Interested candidates can share their updated resume at or WhatsApp at 82hidden_mobile0 with the subject line Order Management

Keyskills :
order trackingorder fulfillmentvoice processorder managementcustomer supportprice quotessales orderorder creation

Hiring Order Management / Customer Service Executive | US Shift | Mysore. Related Jobs

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