Process Executive - Customer Service Representative

0.00 to 1.00 Years Mysore 09 Jan, 2024

Job Location	Mysore
Education	Not Mentioned
Salary	Not Disclosed
Industry	IT Services & Consulting
Functional Area	General / Other Software
EmploymentType	Full-time

Job Description

Should have good command and Fluency over English and Hindi Any other regional language will be added advantage.Good knowledge and relevant experience on Direct taxation process and clauses. Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficientlyExcellent communication skills to attend/resolve client issues on calls/chat/mail.Excellent verbal, written communication, interpretation and active listening skillsAbility to quickly and efficiently assimilate process knowledge.Effective probing & analysing skills and capable of doing a multi-tasking of voice & data entry.Should be comfortable working from office.Being proactive and show the utmost respect for customer s time.Good time management, ensuring all contacts with customers add value Qualification:: B.Com/M.Com/BBM/BBATime:: 8am to 8pm(Rotational Shifts)Number of days working:: 6 Days (1 day rotational off, apart from Sunday)Location: MysoreExperience level: 0 1 year,

Keyskills :
customer servicesalesbillingcustomer relationsaccountsproblem solvingtime managementcommunication skillswritten communicationhindienglishcommandtaxationmanagementcommunicationProblem AnalysisOperation MonitoringPlanningProblem Sensitivit

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Process Executive - Customer Service Representative

Job Description

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