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Software Implementation Analyst

Fresher   Mysore, Karnataka   05 Nov, 2025
Job LocationMysore, Karnataka
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT Services & Consulting
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    As a Software Implementation Analyst at Capillary, your role involves executing implementation tasks to configure the latest loyalty program for the healthcare sector. You will collaborate with internal teams and external stakeholders to ensure timely and precise solutions for clients. Your responsibilities include gathering requirements, configuring systems, conducting testing, and ensuring successful product delivery. This role requires a blend of project management, technical skills, and problem-solving to bring business requirements and technical solutions to life.Key Responsibilities:- Collaborate with clients and internal stakeholders to gather and document detailed configuration and technical requirements.- Customize and configure Capillarys software application to meet client specifications using proprietary configuration management and APIs.- Conduct thorough testing of configured systems to ensure functionality, performance, and reliability.- Provide ongoing support to clients during and after implementation, addressing any configuration-related issues or inquiries.- Work closely with clients and internal teams to ensure implementation timelines and project milestones are achieved.- Create and maintain comprehensive documentation for configurations, processes, and procedures.- Assist in data migration and integration processes, ensuring data integrity and accuracy.- Identify and resolve configuration issues and bugs, working closely with development teams as needed.- Stay updated with industry best practices and suggest improvements to enhance software configuration processes.- Gather and analyze feedback from clients and users to continually improve the software configuration process.Qualifications:- 2-5 years of experience collecting requirements and configuring software.- Bachelors degree in Engineering in any discipline.Additional Details:Skills required include basic knowledge of integrations including APIs, data transfer practices knowledge, and an understanding of basic application architecture. Workplace skills such as critical thinking, project management, curiosity, and communication skills are essential. Business skills like working with cross-functional teams, business analysis, and business acumen. Knowledge of loyalty program operations is desirable for this role.,

Keyskills :
APIsapplication architecturecritical thinkingproject managementcommunication skillsbusiness analysisbusiness acumenintegrationsdata transfer practicescuriosityworking with crossfunctional teams

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