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Airline Ticketing Executive / Travel Consultant / Ticketing Executive

3.00 to 7.00 Years Nagpur,Other Maharashtra 20 Nov, 2024

Job Location	Nagpur,Other Maharashtra
Education	Not Mentioned
Salary	Not Disclosed
Industry	Others
Functional Area	Not Mentioned
EmploymentType	Full-time

Job Description

Should have Understanding of Airline/Aviation/Travel industry. Should have knowledge of Travel B2B market or any of airlines. You will be team member of FareHawker GroupDesk, will responsible for handling of Group Queries (both domestic and International). Will need to action group queries by coordinating with concern senior person. Will need to talk to travel agents/ B2C & understand their requirement about group booking & try to match budget for group confirmation. Will need to reply Flight and Fare Enquiries emails. Handling Group Ticketing and Refunds/re-booking of tickets. Handling airlines ticket booking mails from both internal & external customers. Handling cases (Query / Request / Complaint / Appreciations). Dealing with various internal departments/ airlines. Offering alternative flight & fare solutions where appropriate with the objective of retaining customers business. Communicating with customers using web-based tools and demonstrates the associated proficiency writing/grammar and hence are able to write concise and clear emails and letters. Making recommendations according to customer need and complaints. Maintaining reports in excel. Performing other duties as assigned by management.Job Type: Full-timeBenefits: Cell phone reimbursement Commuter assistance Health insurance Internet reimbursement Paid sick time Paid time off Provident Fund Work from homeSchedule: Day shiftPerformance bonus Yearly bonusAbility to commute/relocate: Nagpur, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)Education: Bachelors (Preferred)Experience: Air Ticketing: 3 years (Preferred)License/Certification: Travel & Tourism (Preferred)Work Location: In person,

Keyskills :
Understanding of AirlineAviationTravel industryKnowledge of Travel B2B marketHandling Group QueriesCoordinating with senior personTalking to travel agentsB2CFlightFare EnquiriesGroup TicketingHandling airlines ticket bookingDealing with internal

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Airline Ticketing Executive / Travel Consultant / Ticketing Executive

Job Description

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