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Customer Service Associate Kannada

0.00 to 3.00 Years Nagpur,Other Maharashtra 07 Nov, 2024

Job Location	Nagpur,Other Maharashtra
Education	Not Mentioned
Salary	Not Disclosed
Industry	BPO / Call Center
Functional Area	Not Mentioned
EmploymentType	Full-time

Job Description

Customer Service Associate (Kannada Process)Job Details & RequirementsDesignation: Customer Service Associate (Kannada Process)Process Type- VoiceExperience- fresher to 6 months experienceQualification- hsc or any graduateJob Type: Full-timeSalary: 14,000k - 17,000k grossRequirements:Should know and be able to speak Kannada LanguageShould be ready to work for the Voice processShould be able to speak in EnglishClarity of speech and thought is expected with basic computer knowledge.Ready for rotational shifts & rotational week offs.Immediate joiners Preferred.Job DescriptionAnswer incoming calls from customers with inquiries.Analyze customer issues and assist in resolving within the required timeframeCoordinate with customers and ensure appropriate questioning to identify issuesManage all customer inquiries and summarize to present to managementAdminister and prioritize customer tasks and ensure achievement of all deadlines within the required timeframe.Maintain accuracy of all data and verify the same for all customer servicesProven customer service/support experienceStrong phone contact handling skills and active listeningFamiliar with CRM systems and practicesManage time effectively.Walk-In Interviews Date & Timing:1 st January24 -4th January24 , 10:30am - 5pmAddress Details:Altius Customer Services, 3rd Floor, B Wing, North and South Central Facility Building, Mihan SEZ, Nagpur- 441108, Nagpur, Maharashtra.Contact Person:Trushi Nandagawali - HRAltius Customer ServicesContact no.- hidden_mobileEmail ID- hidden_emailJob Type: Full-timeBenefits: Provident FundSchedule: Day shift Rotational shiftEducation: Higher Secondary(12th Pass) (Preferred)Experience: total work: 1 year (Preferred) Customer service: 1 year (Preferred)Language: English (Preferred) Hindi (Preferred)Work Location: In person,

Keyskills :
EnglishBasic Computer KnowledgeKannada LanguageActive Listening

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Customer Service Associate Kannada

Job Description

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