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CUSTOMER SERVICE EXECUTIVE

1.00 to 5.00 Years   Nagpur,Other Maharashtra   10 Oct, 2024
Job LocationNagpur,Other Maharashtra
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Experience: 1 YearsJob Location: NagpurQualification: Any Bachelors degreeSalary: Best in industryRoles & Responsibilities: Providing help and advice to customers using your organizations products or services; Responsible for handling back office processes. Communicating courteously with customers by telephone, email or Chat. Investigating and solving customers problems, which may be complex or long-standing problems that have been passed on by customer service assistants; Handling customer complaints or any major incidents, such as a security issue or a customer being taken ill; Issuing refunds or compensation to customers; Keeping accurate records of discussions or correspondence with customer. And other duties as defined.Skills Required: Excellent communication skills in English. Working experience in BPO/KPO/ Call center would be preferred. Must have strong problem solving skills.,

Keyskills :
Excellent communication skills in EnglishWorking experience in BPOKPO Call center

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