Mgr, Professional Services Consulting

Job Description

Role Overview:As the Head of Digital Strategy team at Adobe, you will lead a team of 50-60 consultants and strategists in guiding Adobes strategic clients through their digital transformation journeys. This high-impact leadership role requires someone who excels at digital strategy, pre-sales innovation, and enterprise transformation. Your main focus will be on team leadership and growth, client strategy and delivery oversight, practice development, business and stakeholder management, and operational excellence.Key Responsibilities:- Lead, inspire, and grow a team of consultants, including people managers, senior consultants, and analysts with experience ranging from 2 to 20 years.- Foster a culture of high performance, continuous learning, inclusion, and career development.- Collaborate with internal stakeholders (e.g., Sales, Product, Delivery) to align team capabilities with market needs.- Drive the teams delivery of strategic engagements including Digital Transformation Strategy, Change Management, Customer Journey Mapping, User Experience (UX) Strategy, Conversion Rate Optimization (CRO), Process Optimization, and Web & Digital Analytics.- Serve as an executive sponsor and thought partner for key client engagements, ensuring high-quality outcomes and long-term value.- Build and evolve consulting frameworks, playbooks, methodologies, and offerings that elevate Adobes consulting brand.- Ensure repeatable, scalable delivery methods are adopted across the team.- Partner with regional/global Adobe teams to define consulting roadmaps for enterprise customers.- Support business development and pre-sales motions by shaping proposals, solutioning engagements, and contributing to strategic pitches.- Drive planning, staffing, utilization, and quality metrics to ensure operational effectiveness and team health.- Own team performance metrics, resource allocation, and P&L responsibility.Qualifications:- MBA from a reputed institution (Tier 1 preferred).- 20 years of professional experience including: - At least 5-7 years in a management consulting firm (e.g., Big 4, strategy boutique, or digital consultancy).- Experience in digital strategy, customer experience transformation, or marketing technology consulting.- Proven experience building and leading large, diverse, and multi-tiered consulting teams within a global or matrixed organization.- Strong understanding of digital marketing, analytics, and customer experience platforms - familiarity with Adobe Experience Cloud is a strong plus.- Track record of working with enterprise clients across industries (e.g., retail, BFSI, telecom, etc.).- Demonstrated success in client leadership, team development, and solution innovation.Note: Omitted Additional Details of the Company from the Job Description. Role Overview:As the Head of Digital Strategy team at Adobe, you will lead a team of 50-60 consultants and strategists in guiding Adobes strategic clients through their digital transformation journeys. This high-impact leadership role requires someone who excels at digital strategy, pre-sales innovation, and enterprise transformation. Your main focus will be on team leadership and growth, client strategy and delivery oversight, practice development, business and stakeholder management, and operational excellence.Key Responsibilities:- Lead, inspire, and grow a team of consultants, including people managers, senior consultants, and analysts with experience ranging from 2 to 20 years.- Foster a culture of high performance, continuous learning, inclusion, and career development.- Collaborate with internal stakeholders (e.g., Sales, Product, Delivery) to align team capabilities with market needs.- Drive the teams delivery of strategic engagements including Digital Transformation Strategy, Change Management, Customer Journey Mapping, User Experience (UX) Strategy, Conversion Rate Optimization (CRO), Process Optimization, and Web & Digital Analytics.- Serve as an executive sponsor and thought partner for key client engagements, ensuring high-quality outcomes and long-term value.- Build and evolve consulting frameworks, playbooks, methodologies, and offerings that elevate Adobes consulting brand.- Ensure repeatable, scalable delivery methods are adopted across the team.- Partner with regional/global Adobe teams to define consulting roadmaps for enterprise customers.- Support business development and pre-sales motions by shaping proposals, solutioning engagements, and contributing to strategic pitches.- Drive planning, staffing, utilization, and quality metrics to ensure operational effectiveness and team health.- Own team performance metrics, resource allocation, and P&L responsibility.Qualifications:- MBA from a reputed institution (Tier 1 preferred).- 20 years of professional experience including: - At least 5-7 years in a management consulting firm (e.g., Big 4, strategy boutique, or digital consultancy).- Experience in digit

Keyskills :
Digital StrategyBusiness ConsultingTeam LeadershipPractice DevelopmentStakeholder ManagementOperational ExcellenceDigital MarketingAnalyticsPresales InnovationEnterprise TransformationClient StrategyDelivery Oversight