Production Service Developer 3

Job Description

In this role of Cloud Operations Engineer at the company, you will be an integral part of the Cloud Operations team, ensuring the reliability, scalability, and security of production infrastructure supporting a global client base. Your responsibilities will include deploying, configuring, and supporting applications in cloud environments, monitoring production systems for high availability, troubleshooting infrastructure and networking issues, and automating operational tasks. You will also be involved in incident management, disaster recovery planning, and enforcing security best practices across all cloud systems. Collaboration with engineering, QA, and support teams will be crucial to ensure smooth release cycles and continuous optimization efforts. Your technical expertise and proactive mindset will be essential in this role, which requires working in a 24/7 rotational shift model.**Key Responsibilities:**- Deploy, configure, upgrade, and support applications in cloud environments.- Monitor production systems, respond to alerts, and ensure high availability.- Troubleshoot infrastructure, application, and networking issues with quick turnaround.- Perform incident management, document actions, and provide RCA reports.- Manage backups, data recovery, and support disaster recovery planning and testing.- Automate recurring operational tasks using CI/CD and infrastructure-as-code tools.- Build and maintain new cloud environments, servers, and application stacks.- Implement and enforce security best practices across all cloud systems.- Support network-related tasks including firewall rules, DNS, and load balancing.- Collaborate with engineering, QA, and support teams to ensure smooth release cycles.- Maintain system documentation, configurations, runbooks, and operational guidelines.- Participate in performance tuning, capacity planning, and continuous optimization efforts.- Follow ITIL-based processes for change management and service delivery improvement.**Qualifications Required:**- Bachelors or Masters degree in Computer Science, IT, or related field.- 6 years of experience in IT operations, cloud operations, or application support.- Hands-on experience with major cloud platforms (OCI, AWS, Azure, GCP).- Strong troubleshooting skills on Windows and Linux servers.- Working knowledge of DevOps concepts and CI/CD pipelines.- Proficiency with automation/configuration tools (Git, Jenkins, Terraform, Chef, etc.).- Knowledge of containerization and orchestration technologies (Docker, Kubernetes).- Strong understanding of networking fundamentals - DNS, routing, load balancing, firewalls.- Excellent communication skills and willingness to work in 24/7 rotational shifts.The company, Oracle, is a world leader in cloud solutions, utilizing cutting-edge technology to address current challenges. With a commitment to inclusivity and innovation, Oracle offers global opportunities with a focus on work-life balance. Competitive benefits, flexible medical, life insurance, and retirement options are provided to support employees. Additionally, Oracle encourages community involvement through volunteer programs and is dedicated to including individuals with disabilities in the workforce. If you require accessibility assistance or accommodation, reach out to Oracle through the provided contact details. In this role of Cloud Operations Engineer at the company, you will be an integral part of the Cloud Operations team, ensuring the reliability, scalability, and security of production infrastructure supporting a global client base. Your responsibilities will include deploying, configuring, and supporting applications in cloud environments, monitoring production systems for high availability, troubleshooting infrastructure and networking issues, and automating operational tasks. You will also be involved in incident management, disaster recovery planning, and enforcing security best practices across all cloud systems. Collaboration with engineering, QA, and support teams will be crucial to ensure smooth release cycles and continuous optimization efforts. Your technical expertise and proactive mindset will be essential in this role, which requires working in a 24/7 rotational shift model.**Key Responsibilities:**- Deploy, configure, upgrade, and support applications in cloud environments.- Monitor production systems, respond to alerts, and ensure high availability.- Troubleshoot infrastructure, application, and networking issues with quick turnaround.- Perform incident management, document actions, and provide RCA reports.- Manage backups, data recovery, and support disaster recovery planning and testing.- Automate recurring operational tasks using CI/CD and infrastructure-as-code tools.- Build and maintain new cloud environments, servers, and application stacks.- Implement and enforce security best practices across all cloud systems.- Support network-related tasks including firewall rules, DNS

Keyskills :
ContainerizationDNSRoutingLoad balancingFirewallsWindows serversLinux serversDevOps conceptsCICD pipelinesAutomationconfiguration toolsOrchestration technologies