Senior User Experience Researcher

Job Description

As a Senior Consumer / User Research professional, your role will involve strengthening local research capabilities and driving user-centric insights across digital and mobile experiences. You will be responsible for translating business and technical requirements into structured research strategies, leading end-to-end research projects, and providing actionable insights to improve user experience and satisfaction.Your key responsibilities will include:- Developing and executing comprehensive user research strategies aligned with product and business goals- Designing research plans with clear objectives, scope, and timelines- Conducting and managing qualitative and quantitative research, such as field visits, ethnographic studies, user interviews, focus group discussions, surveys, desk research, and data analysis- Ensuring high research quality across all stages of the product lifecycleYou will also be leading research initiatives like user segmentation, persona development, deep-dive studies, product and software experience exploration, concept testing, usability testing, experience validation, user satisfaction measurement, and feedback studies. Your role will involve synthesizing research findings into clear insights and recommendations.In terms of stakeholder communication and influence, you will present research findings through well-structured reports and presentations, communicate insights effectively to cross-functional stakeholders, and advocate for user-centric decision-making to support the implementation of research outcomes.Additionally, you will contribute to ongoing projects, support collaboration with local research teams, adopt new research methodologies and tools for continuous improvement, and upskill in emerging research techniques and technologies to add value to the organization.Qualifications required for this role include:- 5 years of experience in user or consumer research using qualitative and quantitative methods- Bachelors degree in Psychology, Sociology, Statistics, Anthropology, Marketing, Business, Economics, Information Technology, Management, or related fields- Strong proficiency in English (written and verbal)- Familiarity with a wide range of research methodologies- Proven ability to drive research outcomes that influence product or business decisions- Experience managing multiple research projects in fast-paced environments- Strong ownership mindset, collaboration skills, and a positive attitudePreferred qualifications and skills may include exposure to multicultural or international work environments, experience in digital, technology, or consumer-focused industries, prior experience supporting or leading small research teams, knowledge of additional languages beyond English, and a strong academic or industry collaboration exposure.This job description provides a detailed overview of the responsibilities and qualifications required for the Senior Consumer / User Research role. As a Senior Consumer / User Research professional, your role will involve strengthening local research capabilities and driving user-centric insights across digital and mobile experiences. You will be responsible for translating business and technical requirements into structured research strategies, leading end-to-end research projects, and providing actionable insights to improve user experience and satisfaction.Your key responsibilities will include:- Developing and executing comprehensive user research strategies aligned with product and business goals- Designing research plans with clear objectives, scope, and timelines- Conducting and managing qualitative and quantitative research, such as field visits, ethnographic studies, user interviews, focus group discussions, surveys, desk research, and data analysis- Ensuring high research quality across all stages of the product lifecycleYou will also be leading research initiatives like user segmentation, persona development, deep-dive studies, product and software experience exploration, concept testing, usability testing, experience validation, user satisfaction measurement, and feedback studies. Your role will involve synthesizing research findings into clear insights and recommendations.In terms of stakeholder communication and influence, you will present research findings through well-structured reports and presentations, communicate insights effectively to cross-functional stakeholders, and advocate for user-centric decision-making to support the implementation of research outcomes.Additionally, you will contribute to ongoing projects, support collaboration with local research teams, adopt new research methodologies and tools for continuous improvement, and upskill in emerging research techniques and technologies to add value to the organization.Qualifications required for this role include:- 5 years of experience in user or consumer research using qualitative and quantitative methods- Bachelors deg

Keyskills :
User ResearchConsumer ResearchQualitative ResearchQuantitative ResearchUsability TestingData AnalysisUser SegmentationPersona DevelopmentConcept TestingStakeholder Communication