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Job Location | Other Maharashtra |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | elecom / ISP |
Functional Area | Customer Service (Domestic)Sales / BD |
EmploymentType | Full-time |
1. Lead and supervise team on Jio center engineers and technicians.2. Analyze customer complains and take action to resolve it.3. Site planning, in building solutions, planning and optimization.4. Small cell requirement, deployment and coverage verification.5. Periodical tests of Macro site, small cell and Wi-Fi.6. Operations and maintenance of eNodeB, small cell and Wi-Fi network.7. Carrying out physical antenna changes on site.8. Preventive and corrective maintenance of sites.9. Coordination with state Radio frequency team.10. Ability to work under pressure and timelines., 1. Network Deployment & Optimization2. Network Performance3. Service Delivery4. Project Management, Pre Sales and Managed Services5. Team Management, Problem Solving, Stake Holder & Customer Management,Communication Management, Analytical, Conflict Resolution
Keyskills :
customermanagementprojectmanagementcommunicationcustomerserviceskillsdeliveryoperationsmsofficesalesservicedeliverymaintenanceproblemsolvingcustomerserviceustomerservicevoice