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Manager, Commercial Account Management

1.00 to 4.00 Years San Francisco (California) 18 May, 2025

Job Location	San Francisco (California)
Education	MBA/ PGDMAny Graduate
Salary	As per Industry Standards
Industry	IT-Software
Functional Area	Sales/Business Development
EmploymentType	Full-time

Job Description

About RipplingRippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365all within 90 seconds.Based in San Francisco, CA, Rippling has raised $1.4B from the worlds top investorsincluding Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrockand was named one of Americas best startup employers by Forbes.We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.About the RoleWere looking for a action-oriented, growth-minded Sales Manager with a proven track record of success to lead our remote US-based Account Management team. As first line manager, you will coach and develop Account Managers in a horizontal customer segment. You will lead your teams to meet their quota attainment and personal objectives. You will be responsible for developing multiple employees for promotion in this fast growing company. This is an exciting role overseeing two teams that we are scaling in 2025.You will report into our Director of SMB Account Management and work closely with our Account Management leadership team.What You Will Do

Manage a team of SMB account managers to deliver monthly goal attainment
Provide leadership and direction to a high-performance team including hiring, training, and pace setting
Develop specific and targeted goals for contributors on your team to help them grow and develop
Find innovative and creative ways to improve and increase performance
Execute, iterate and improve on set piece customer engagements to develop best practices that scale
Support consistent and consultative sales and client success processes
Directly manage and resolve customer escalations
Take an entrepreneurial approach to the role, working collaboratively with the rest of the leadership team to get things done

What You Will Need

A minimum 1 year of experience scaling and managing a client-facing sales or account management team in a fast-paced environment
Previous experience as a top-performing account manager or sales executive
Proven track record of team quota-attainment via new product sales and upgrades
Proven leadership skills, people management skills
Highly effective communicator with good people instincts - able to build trust and work well with a diverse group inside and outside the company
Eager for a very hands-on role, where youll be asked to take on and run with a range of projects outside your comfort zone, and learn quickly
Highly organized, self-motivated and detail-oriented, with great follow-through on projects/tasks big and small
High integrity individual whos enthusiastic about building a great company for the long term
Courage to challenge the status quo when logic and reason require it.

Additional InformationRippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics.Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com.Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employees role.This role will receive a competitive On-Target Earnings (base salarysales commission)benefitsequity. The On-Target Earnings* for employees will be 60/40 commission split for base/variable pay. OTE (60/40 commission split for base/variable pay): $195,000/year.This role will receive a competitive salarybenefitsequity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here. A variety of factors are considered when determining someones compensationincluding a candidates professional background, experience, and location. Final offer amounts may vary from the amounts listed below.*Commission is not guaranteed.#LI-HYBRIDLocationsSan Francisco, CA

Keyskills :
team leadership client management sales strategy performance coaching communication skillshr workforce compensation payroll

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