Senior Workplace Coordinator

Job Description

About RipplingRippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365all within 90 seconds.Based in San Francisco, CA, Rippling has raised $1.4B from the worlds top investorsincluding Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrockand was named one of Americas best startup employers by Forbes.We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.About the roleAs a Senior Workplace Coordinator, you will play a key role in ensuring our office operates smoothly, efficiently, and safely while fostering a welcoming and engaging workplace experience. This is a hands-on, service-oriented role that requires adaptability, problem-solving, and strong communication skills. You will serve as a primary point of contact for employees, vendors, and building management, addressing day-to-day office needs, supporting events, and maintaining a high standard of operational excellence.What you will do

• Conduct a daily morning walkthrough to ensure office spaces are clean, functional, and free of hazards.
• Manage and respond to employee requests submitted through Jira, Slack, email, or other channels.
• Oversee day-to-day office operations, including food & beverage programs, shipping and receiving (employee and business mail), office supply management, and janitorial oversight.
• Act as a liaison with building management to coordinate vendor access, maintenance requests, and other facility needs.
• Support event planning and execution in collaboration with Workplace Managers, Event Coordinators, and Marketing.
• Assist in managing workplace projects, including office moves, adds, and changes, ensuring seamless transitions for employees.
• Maintain emergency preparedness by holding an emergency warden role and being First Aid and CPR certified.
• Ensure vendors and service providers meet performance expectations, including day porters, janitorial teams, and F&B vendors.
• Independently execute employee engagement initiatives, such as themed happy hours or other workplace experience programs.
• Develop and document workplace procedures, operational guides, and training materials to enhance efficiency and self-sufficiency.
• Cross-train to provide coverage for the Workplace Manager, ensuring seamless operations when they are out of office.
• Collaborate with the workplace team to plan, source, and execute events like month-end happy hours and engagement pop-ups.

What you will need

• 3 years of experience in Workplace Operations, Facilities, Real Estate, or a fast-paced service industry such as retail, hospitality, or restaurants.
• Ability to handle a high volume of requests while maintaining a calm, professional, and solution-oriented approach.
• Strong problem-solving skills, demonstrating initiative in identifying and implementing workplace improvements.
• Highly organized with grit, tenacity, and resilience, understanding that workplace operations may require non-traditional hours.
• Experience working in Jira, Slack, or similar ticketing/communication platforms is a plus.
• Comfortable managing multiple vendors, coordinating maintenance requests, and working closely with building management.
• Passion for creating a positive and engaging office environment that enhances employee productivity and connection.
• Willing to work in the office MondayFriday, 8:00 AM 4:30 PM.

Additional InformationRippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics.Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com.Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employees role.This role will receive a competitive salarybenefitsequity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here. A variety of factors are considered when determining someones compensationincluding a candidates professional background, experience, and location. Final offer amounts may vary from the amounts listed below.Locations - Austin, TX

Keyskills :
workplace operations management employee engagement initiatives communication skillsproblem solving event planning coordination hr workforce compensation payroll