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In this role, you will be responsible for effectively forecasting manpower requirements and creating and managing staff schedules to accomplish a business & client requirement on a day-to-day and hour...
mis com lean wfm cms ms fit map root set dot word divPosition Manager - CS Function - CS Experience Required 10 years+ Qualification - Any Graduate (customer service, key accounts, tracking, feedback, escalation, monitoring team, floor hanlding )...
keyaccountsmonitescalationaccountsEscalationProcessIEXServiceLevelseWFMOLACOPCEscalationResolutionCallQualityTeamPerfmanceSr. Executive | Workforce Management ( WFM ) Touch Consultancy 0.6 to 3 Years Mumbai Keyskills : Real time analysis , RTI , RTA , Forecasting , Scheduling , WFM,...
rtaiexwfmanalysisrtiewfmmanagementforecastingschedulingcopcluepumpkinworkforcemanagementrealtimeanalysisworkforceperformanceimpact360iextotalviewrealtimemonitoringcallcenterdevelopmentJob Desciption : Must have experience in Capacity Planning, knowledge about Forecasting, Scheduling and Roaster (5 days Working, both side cab, 247 Shift) Salary Range : Upto 4lacs,...
capacityplanningplanningschedulingCapacityUtilizationMXGCapacityManagementCapacityAssessmentTeamQuestInfrastructureCapacityPlanningIEXWLMeWFMSCSFOLAChangeRequestsInfragisticsecastingDialer Analyst (Genesys) Job opening Touch Consultancy 1 to 5 Years Gurgaon & Ahmedabad Keyskills : Must have the experience of atleast 6 months in WFM and Genesys More for Dialer Analyst (Ge...
iexgenesysmobilewfmcopcewfmsupercollidercsoundsalaryjittercharacterstudioreaktorchangingenvironmentsmaxnormalmappingiextotalviewemailanalysisunreal3EXTERNAL DESCRIPTION The Application Support Analyst within a Production Management team is responsible for technical support of production applications and infrastructure. Application...
contact center technologydisaster recovery planning continuous process improvementbig data sql serverroot cause web servicescallReal time monitoring of search and adds on google , Facebook and other sites. Both existing and emerging platforms and technologies and ORM. To monitor the traffic on the website and analyze the data...
socialmediadesignstrategydesignsearchstrategyfacebookinstagrammoniteWFMBluePumpkinIEXTotalViewAdherenceCentreVuealtimemonitingingRealTimeRepRealtimeMonitingRealtimeDataRealtiHi, We are looking forAssistant Manager /Manager -WFM Position: Assistant Manager /Manager -WFM Salary Package: Assistant Manager-WFM (Rs. 7 LPA to 10 LPA + Other benefits ) Manager WFM (Rs. 10 L...
planningrosteringschedulingeamhandlingteamleaderwfmavayacmscapacityplanningworkforcemanagementseniorexecutivewfmbpooperationscommunicationskillsbluepumpkinmanagerwfmassistantmanagerwfmrealtimereportsHi, We are looking forAssistant Manager /Manager -WFM Position: Assistant Manager /Manager -WFM Salary Package: Assistant Manager-WFM (Rs. 7 LPA to 10 LPA + Other benefits ) Manager WFM (Rs. 10 L...
planningrosteringschedulingeamhandlingteamleaderwfmavayacmscapacityplanningworkforcemanagementseniorexecutivewfmbpooperationscommunicationskillsbluepumpkinmanagerwfmassistantmanagerwfmrealtimereportsHi, We are looking forAssistant Manager /Manager -WFM Position: Assistant Manager /Manager -WFM Salary Package: Assistant Manager-WFM (Rs. 7 LPA to 10 LPA + Other benefits ) Manager WFM (Rs. 10 L...
planningrosteringschedulingeamhandlingteamleaderwfmavayacmscapacityplanningworkforcemanagementseniorexecutivewfmbpooperationscommunicationskillsbluepumpkinmanagerwfmassistantmanagerwfmrealtimereportsHi, We are looking forAssistant Manager /Manager -WFM Position: Assistant Manager /Manager -WFM Salary Package: Assistant Manager-WFM (Rs. 7 LPA to 10 LPA + Other benefits ) Manager WFM (Rs. 10 L...
planningrosteringschedulingeamhandlingteamleaderwfmavayacmscapacityplanningworkforcemanagementseniorexecutivewfmbpooperationscommunicationskillsbluepumpkinmanagerwfmassistantmanagerwfmrealtimereportsDear candidate, We have an excellent job opportunity as a Workforce Manager and Assistant Manager at Mumbai & Chennai Location. Designation : Workforce Manager and Assistant Manager Job Location : ...
planningforecastingexcelnalyzingmanageradvancedexcelworkforcemanagementbpooperationsWe have an excellent opportunity for WFM MANAGER I with MNC Company - SITEL Job Title: Workforce Manager 1 - Skills Requirements: Education : Any Graduate Experience : 2-4 years of WFM experience ...
schedulingforecastingexcelorkforcemanagementcapacityplanningWe have an excellent opportunity for WFM MANAGER I with MNC Company - SITEL Job Title: Workforce Manager 1 - Skills Requirements: Education : Any Graduate Experience : 2-4 years of WFM experience ...
schedulingforecastingexcelorkforcemanagementcapacityplanningDear candidate, We have an excellent job opportunity as a Workforce Manager and Assistant Manager at Mumbai & Chennai Location. Designation : Workforce Manager and Assistant Manager Job Location : ...
planningforecastingexcelnalyzingmanageradvancedexcelworkforcemanagementbpooperationsRoles and responsibilities To lead and direct the telesales team to make high sales and enjoy good patronage from clients ,To obtain excellent records in call quality and sales delivery,He/she...
salescustomerrelationsslaqualitycoachingcallqualityrectelesalesCallManagementCallFlowCSATCallFlowDesignCallControlContactCenterOptimizationeWFMColdCallingallMonitingCallRepting
Understand overall business process for precision routing, ability to analyze the requirements and convert them in technical terms. Understand overall call center functions Provide To Be recommendati...
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Job Description Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering peopl...
engagementtraining needslmsattendanceJob Details: We urgently require 5 candidates for WFM (work Force Management) candidates. Excellent at Excel Good at MIS, Reporting, Forecasting and Monitoring Experience in Invoice Inbound domestic ...
problemsolvingudgmentcriticalthinkingdecisionmakingJob Details: We urgently require 5 candidates for WFM (work Force Management) candidates. Excellent at Excel Good at MIS, Reporting, Forecasting and Monitoring Experience in Invoice Inbound domestic ...
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We are looking for an exceptional Workforce Management (WFM) Real Time Adherence (RTA) Analyst, who is passionate about their work, understands how to manage calls across a network of contact centers,...
managementpriorityewfmsellingwritinganalyticsoperationssystemsjavaacdidealforecastcanmathematicsofficePermanent and Direct opening with a leading MNC, Mumbai Position: Real Time Analyst, WFM Exp:1 year WFM Experience in Real Time Management Skills:
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