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As a Workforce Analyst II within the Operations Infrastructure Workforce Management Team for Consumer and Community Banking (CCB) you will lead processes and projects that support the alignment of bus...
forecastingbillingblack beltcitrixdeliveryroot causeservice levelcontact centermultiple sitesservice levelsmicrosoft officecall centerReal time monitoring of search and adds on google , Facebook and other sites. Both existing and emerging platforms and technologies and ORM. To monitor the traffic on the website and analyze the data...
social mediadesign strategydesignsearchstrategyfacebookinstagrammoniteWFMBlue PumpkinIEX Total ViewAdherenceCentreVureal time monitingingReal Time RepRealtime MonitingRealtime DataRealti
Quality Analyst - Bangalore Education - Any Graduate Experience - Min 1 yrs as a BPO QA Skills- 1. Call auditing 2. Calibration, QC tools, BQM, Feedback sharing methodology etc. 3. Excellent comm...
call flow designcall controlcsatcustomer relationsquality analysistest casesauditingqualityqueue managementcalibrationewfmcall qualityanalysiscall managementimpact 360call monitoringu.s. pharmacopeiatransactional qualitymonitoringRectitude Workforce Solutions Require(Fresher ) SmartRecruiters Company Description
Urgent opening for one of the leading company. Job Description End to End Recruitment.U...
Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering peopl...
needs assessmentpersonal accidenttraining needscritical illnessquality reviewscorrective actionfinancial servicesmusic makingkey metricsteam learningchange managementequal employment opportunityResponsible in creating forecasts, scheduling, capacity planning and other workforce reports requested. Responsible with coordinating with operations, MIS and Real time analysts on a weekly basis on s...
on sitems officemicrosoft excelproblem solvingspecial projectscapacity planningworkforce managementcontinuous improvementmisSummary of Primary Job Responsibilities:
Roles and Responsibilities For Process Consultant Exp: 5 to 8 years international exp For Senior Process Consultant Exp: 7 to 9 years International exp (2.5 years in QA/QC, Call audit, Call mo...
call flow designtransactional qualitycustomer relationsmonitoringcall controlcall monitoringqualitydocumentationcall qualitycsatinsuranceewfmimpact 360call managementqueue managementcall auditconsultingRoles and Responsibilities To handle investor complaint and deal with RTA To deal with ROC/RD/MCA office/Stock Exchange Well conversant with MCA Portal Desired Candidate Profile ...
enterprise vaultcredit hireoffice communications serverriesspblue pumpkintmgforefrontaspect acdblackberry enterprise serverrtacentrevuindustrial diseasebackup execwsusreal time reportsgroup policyexchangeewfmhypervGreetings for the day, We have Openings for Scheduler in WFM Department. location Chandivali (Andheri) Qualification - Undergraduate Experience with 1-3 years of experience as a Sc...
schedulingscheduling toolsms officeewfmcommandpowerpointmicrosoft wordms office suiteiexreportingblue pumpkinpresentation skillswfmpresentationcomputer skillsreporting systemscall centerAssistant Manager - MIS reporting - CPG019690 With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it...
root cause analysisroot causeadvanced excelsalesaccountsproblem solvingmonthly reportsmicrosoft officemismis reportingservice levelemerging trendstatpostingcustomer focusbankingcall center
Management Trainee, Workforce Management Responsibilities:
COPC consultant who has experience in COPC certification process to act as consultant for us while we are preparing for COPC certification. 10 years of experience minimum out of that 4 years experienc...
copcconsultingCOPC Registered CoordinatorIEXProcess OrientationAttritionCSATeWFMExecutive DevelopmentBusiness Process ReengineeringStaff AugmentationCOCCACOPCAThe Workforce Sr Specialist II within the Operations Infrastructure Workforce Management Team for Consumer and Community Banking (CCB) will be responsible for the real time monitoring and day-to-day s...
real time monitoringcall center operationsservice levelmicrosoft wordservice levelscall managementcenter managementmanagement systemworkforce planningworkforce managementcmsrtawordewfm
Position Manager - CS Function - CS Experience Required 10 years+ Qualification - Any Graduate (customer service, key accounts, tracking, feedback, escalation, monitoring team, floor hanlding ) Locati...
key accountscustomer servicemonitoringescalationaccountsEscalation ProcessIEXService LevelsTeam PerformanceeWFMCOPCEscalation ResolutionCall QualityOLAReal time monitoring of search and adds on google , Facebook and other sites. Both existing and emerging platforms and technologies and ORM. To monitor the traffic on the website and analyze the data...
social mediadesign strategydesignsearchstrategyfacebookinstagrammoniteWFMBlue PumpkinIEX Total ViewAdherenceCentreVureal time monitingingReal Time RepRealtime MonitingRealtime DataRealtiProject Manager - Telecom Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our cus...
customer relationsproject managementcontact center technologyip pbxsocial mediaclient serverdeliveryjavasystem designit servicesvoice mailreportingRectitude Workforce Solutions Require(Fresher ) SmartRecruiters Company Description
Urgent opening for one of the leading company. Job Description End to End Recruitment.U...
COPC consultant who has experience in COPC certification process to act as consultant for us while we are preparing for COPC certification. 10 years of experience minimum out of that 4 years experienc...
copcconsultingCOPC Registered CoordinatorIEXProcess OrientationAttritionCSATeWFMExecutive DevelopmentBusiness Process ReengineeringStaff AugmentationCOCCACOPCARectitude Workforce Solutions Require(Fresher ) SmartRecruiters Company Description
Urgent opening for one of the leading company. Job Description End to End Recruitment.U...
Dailer Executive/Campaign Specialist Have knowledge of Managing Campaigns in ACD (especially genesys) - Managing Call table strategies on the ACD tool - Analysing Master Consolidated Data base and ...
real time monitoringmodular messagingiex total viewreal time reportsacdvoice mailcampaignsqueue managementewfmcall loggingalignmentblue pumpkinmanagementqueuingescalation processcall monitoringinteractive kiosksaudixcall routingunifiedRectitude Workforce Solutions Require(Fresher ) SmartRecruiters Company Description
Urgent opening for one of the leading company. Job Description End to End Recruitment.U...
Real time monitoring of search and adds on google , Facebook and other sites. Both existing and emerging platforms and technologies and ORM. To monitor the traffic on the website and analyze the data...
social mediadesign strategydesignsearchstrategyfacebookinstagrammoniteWFMBlue PumpkinIEX Total ViewAdherenceCentreVureal time monitingingReal Time RepRealtime MonitingRealtime DataRealtiPosition Manager - CS Function - CS Experience Required 10 years+ Qualification - Any Graduate (customer service, key accounts, tracking, feedback, escalation, monitoring team, floor hanlding ) Locati...
key accountscustomer servicemonitoringescalationaccountsEscalation ProcessIEXService LevelsTeam PerformanceeWFMCOPCEscalation ResolutionCall QualityOLA1. Responsible for capacity planning for network, also responsible to develop a plan to ensure maximum usage of network capacity & to sustain network failures. 2. Engage in Traffic trending & analysis...
capacityplanning design routing CapacityUtilization MXG CapacityManagement CapacityAssessment TeamQuest InfrastructureCapacityPlanning IEX WLM eWFM ServiceImprovement ServiceLevelManagement LAPosition Manager - CS Function - CS Experience Required 10 years+ Qualification - Any Graduate (customer service, key accounts, tracking, feedback, escalation, monitoring team, floor hanlding ) Locati...
keyaccounts customerservice monitoring escalation accounts EscalationProcess IEX ServiceLevels TeamPerformance eWFM COPC EscalationResolution CallQuality LAPosition Manager - CS Function - CS Experience Required 10 years+ Qualification - Any Graduate (customer service, key accounts, tracking, feedback, escalation, monitoring team, floor hanlding ) Locati...
keyaccounts customerservice monitoring escalation accounts EscalationProcess IEX ServiceLevels TeamPerformance eWFM COPC EscalationResolution CallQuality LAPosition Manager - CS Function - CS Experience Required 10 years+ Qualification - Any Graduate (customer service, key accounts, tracking, feedback, escalation, monitoring team, floor hanlding ) Locati...
keyaccounts customerservice monitoring escalation accounts EscalationProcess IEX ServiceLevels TeamPerformance eWFM COPC EscalationResolution CallQuality LAReal time monitoring of search and adds on google , Facebook and other sites. Both existing and emerging platforms and technologies and ORM. To monitor the traffic on the website and analyze the data...
socialmedia designstrategy design search strategy facebook instagram monit ts eWFM BluePumpkin IEXTotalView Adherence CentreVu ealtimemonit ing ing RealTimeRep RealtimeMonit ing RealtimeData RealtiPosition Manager - CS Function - CS Experience Required 10 years+ Qualification - Any Graduate (customer service, key accounts, tracking, feedback, escalation, monitoring team, floor hanlding ) Locati...
keyaccounts customerservice monitoring escalation accounts EscalationProcess IEX ServiceLevels TeamPerformance eWFM COPC EscalationResolution CallQuality LAReal time monitoring of search and adds on google , Facebook and other sites. Both existing and emerging platforms and technologies and ORM. To monitor the traffic on the website and analyze the data...
socialmedia designstrategy design search strategy facebook instagram monit ts eWFM BluePumpkin IEXTotalView Adherence CentreVu ealtimemonit ing ing RealTimeRep RealtimeMonit ing RealtimeData RealtiManagement Trainee - MIS & Reporting - HIG004458 We are Genpact From New York to New Delhi and more than 30 countries in between, our 90,000+ curious and courageous employees drive digital-led innov...
accounts finance sales sixsigma reporting accounting leansixsigma rootcause rootcauseanalysis misreporting servicelevel leadchange googlesheets iversityinclusion Requirement is to provide 1st line service to Shell in house developed drilling solution.
Candidate should have experience in real time monitoring
Should have oil and Gas background
He/...
Dialer Analyst (Genesys) Job opening Touch Consultancy 1 to 5 Years Gurgaon & Ahmedabad Keyskills : Must have the experience of atleast 6 months in WFM and Genesys More for Dialer Analyst (Ge...
iex genesys mobile wfm copc ewfm sc supercollider csound salary jitter characterstudio reaktor changingenvironments max normalmapping iextotalview email analysis unreal3Sr. Executive | Workforce Management ( WFM ) Touch Consultancy 0.6 to 3 Years Mumbai Keyskills : Real time analysis , RTI , RTA , Forecasting , Scheduling , WFM,...
rta iex wfm analysis rti ewfm management forecasting scheduling copc luepumpkin workforcemanagement realtimeanalysis workforceperformance impact360 iextotalview realtimemonitoring callcenterdevelopmentDialer Analyst (Genesys) Job opening Touch Consultancy 1 to 5 Years Gurgaon & Ahmedabad Keyskills : Must have the experience of atleast 6 months in WFM and Genesys More for Dialer Analyst (Ge...
iex genesys mobile wfm copc ewfm sc supercollider csound salary jitter characterstudio reaktor changingenvironments max normalmapping iextotalview email analysis unreal3Team PlantConnect Ascent Intellimation Pvt. Ltd (AIPL) is an Industrial Automation solutions company. AIPLs flagship platform PlantConnect is a web based platform for real time monitoring and control ...
sales marketing target businessdevelopment insurance industrialautomation ltd control automation monit ts eWFM BluePumpkin IEXTotalView ealtimemonit ing ing RealTimeRep RealtimeMonit ing RealtimeData*Candidates are requested to apply for Senior Positions (WFM Profile) for top Ecommerce Company* - - - - - - - - - - -- - - - - - - - - - - - - - - - -- - - - - - - - - - - - Location: Hyderabad...
realtimeanalysis capacityplanning odd food planning analysis scheduling forecasting australasia CapacityUtilization MXG CapacityManagement CapacityAssessment TeamQuest InfrastructureCapacityPlanning IEX WLM eWFM ConductDisorder DDNOS*Only Female candidates are requested to apply for WFM-Analyst profile for top ECommerce Company* - - - - - - - -- - - - - - - - - - -- - - - - - - - - - - - - - -- - - - - - - Location:...
realtimeanalysis capacityplanning odd food planning analysis scheduling forecasting australasia CapacityUtilization MXG CapacityManagement CapacityAssessment TeamQuest InfrastructureCapacityPlanning IEX WLM eWFM ConductDisorder DDNOSReal time monitoring of search and adds on google , Facebook and other sites. Both existing and emerging platforms and technologies and ORM. To monitor the traffic on the website and analyze the data...
socialmedia designstrategy design search strategy facebook instagram monit ts eWFM BluePumpkin IEXTotalView Adherence CentreVu ealtimemonit ing ing RealTimeRep RealtimeMonit ing RealtimeData RealtiPosition Manager - CS Function - CS Experience Required 10 years+ Qualification - Any Graduate (customer service, key accounts, tracking, feedback, escalation, monitoring team, floor hanlding )...
keyaccounts monit escalation accounts EscalationProcess IEX ServiceLevels eWFM OLA COPC EscalationResolution CallQuality ng TeamPerf manceSr. Executive | Workforce Management ( WFM ) Touch Consultancy 0.6 to 3 Years Mumbai Keyskills : Real time analysis , RTI , RTA , Forecasting , Scheduling , WFM,...
rta iex wfm analysis rti ewfm management forecasting scheduling copc luepumpkin workforcemanagement realtimeanalysis workforceperformance impact360 iextotalview realtimemonitoring callcenterdevelopmentDialer Analyst (Genesys) Job opening Touch Consultancy 1 to 5 Years Gurgaon & Ahmedabad Keyskills : Must have the experience of atleast 6 months in WFM and Genesys More for Dialer Analyst (Ge...
iex genesys mobile wfm copc ewfm sc supercollider csound salary jitter characterstudio reaktor changingenvironments max normalmapping iextotalview email analysis unreal3The Workforce Analyst I is responsible for aligning business resources (our employee schedules) to ensure the Division achieves key performance standards while maintaining the highest level of service...
forecastingbilling black beltcitrix deliveryad hoc reporting root causekey metrics servInviting applications for the role of MT, Work Force Management The Workforce Management Analyst is responsible for the daily efforts to provide a great customer and employee experie...
accounts finance accounting sales contactcenteroperations bpovoice callcenter servicelevel contactcenter customerfocus ep ting diversityinclusion cemanagement kf cemanagementPosition Location Qualification Age Limit Junior level position in Admission Dept. Mumbai BCom/ MCom, MBA(Finance) Upto 30 years Experience : - 2- 3 years experience in DP/ RTA or broking firm w...
rta broking communication eWFM CentreVu CreditHire ts AspectACD IndustrialDisease RIE SSP BluePumpkin Indemnity Excess CaptiveInsurance InsuranceBrokerage ealTimeRep Direct OfficersLiabilityInsurance© 2019 Hireejobs All Rights Reserved