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Executive

0.00 to 3.00 Years   Vadodara (Gujarat)   18 May, 2025
sun pharmaceutical ltd.
Job LocationVadodara (Gujarat)
EducationM.Sc. (Science), ME/ M.Tech./ MS (Engg/ Sciences)B.Pharm. (Pharmacy)
SalaryAs per Industry Standards
IndustryOthers - other Industry
Functional AreaQuality/Process Control
EmploymentTypeFull-time

Job Description

Position:ExecutiveJob Title:Executive - CQCJob Grade:G12AFunction:Corporate Quality ComplianceSub-function:Product Quality ComplaintsManagers Job Title:Senior Manager-1Skip Level Managers Title:Head of Global Quality Systems ComplaintsFunction Head Title:Linda SavageLocation:R & D Tandalja, VadodaraNo. of Direct Reports (if any):NilJob Summary

  • Logging of Product Quality Complaints (PQC) in the database (TrackWise).
  • Acknowledge the complaints to the complainants.
  • Follow up with the complainant for complaint sample and additional information to support Product Quality investigation.
  • Providing the response letter to the complainant.
  • Coordinate with other stakeholders involved in the complaint handling process.
  • Reconciliation of received market complaints.
Areas of Responsibility
  • Product Quality Complaints log in management.
Travel EstimateLess than 5 PERCENT Job ScopeInternal Interactions (within the organization)YesExternal Interactions (outside the organization)YesGeographical ScopeIndiaFinancial Accountability (cost/revenue with exclusive authority)NilJob RequirementsEducational QualificationM.Sc / B.PharmSpecific CertificationNil.Skills
  • Hands on experience in computer handling.
  • Good Knowledge in MS Office.
  • Fluency in English.
Experience0 to 3 yearsDisclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees as assigned to this job. Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of incumbent(s).LocationsTandalja - R&D

Keyskills :
product quality management complaint handling stakeholder coordination ms office proficiency database management market complaints corporate quality

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