Collections Executive

0.00 to 4.00 Years Vadodara 22 Mar, 2024

Job Location	Vadodara
Education	Not Mentioned
Salary	Rs 1.0 - 1.5 Lakh/Yr
Industry	BFSI
Functional Area	Back Office Operations
EmploymentType	Full-time

Job Description

Analyzing accounts:Analyzing delinquent customer accounts and monitoring accounts to identify overdue payments
Negotiating payment arrangements:Negotiating payment plans with customers and finding solutions to their debts
Ensuring payments are made on time:Ensuring payments are made as soon as possible and avoiding debt defaults
Protecting customer information:Keeping accurate records of customer interactions, account status, and protecting customer information
Processing payments and refunds:Processing payments and refunds, and processing any refunds
Resolving billing and customer credit issues:Resolving billing and customer credit issues, and responding to customer queries
Instituting legal action:Instituting legal action when payments are not made
Working with lawyers and insurance agencies:Discussing with lawyers and insurance agencies
Attending inbound calls:Attending inbound calls and helping customers in dispute resolution, making payments, and sharing statements

Keyskills :
collectionrecoveryloanscollectionstelecalling

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Collections Executive

Job Description

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