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Customer Support Executive

1.00 to 6.00 Years   Vadodara   01 Apr, 2025
KAAPRO MANAGEMENT SOLUTIONS PRIVATE LIMITED
Job LocationVadodara
EducationNot Mentioned
SalaryRs 2.0 - 3.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Urgent HiringPosition - Customer Support Executive location - Nilamber Circle, Vasna Road (Work From Office)Experience - Experienced Job Time - Shift Wise UK Based Company Preferred - Male & Female Note - Excellent With English Communication In Both Verbal and WrittenWhat you will work on:As our new Customer Services Representative, you will successfully provide effective and high-quality service to our customers that will be using our system- Promptly manage calls and queries from customers.- Understand the customers needs & requirements and adapt accordingly while resolution.- Resolving customer complaints and issues.- Troubleshooting and investigate /escalate when needed.- Ability to build strong customer relationship and rapport with colleagues- Gain an in-depth knowledge about company products and provide technical support tothe customers / end users on the same.The Successful Applicant Will Have- Proven customer service experience- Friendly and approachable personality- Excellent (verbal && written) communication & interpersonal skills- Willingness to learn quickly and take additional responsibilities- Ability to work under pressure with strong problem-solving skills- Able to work on own initiative whilst also being able to be a strong team player- Strong IT Skills especially in Outlook, Word, Excel, Teams

Keyskills :
customer supportvoice process

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