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Front Office Manager

1.00 to 6.00 Years   Ahmedabad   16 Dec, 2024
Talish Solutions
Job LocationAhmedabad
EducationNot Mentioned
SalaryRs 2.0 - 4.0 Lakh/Yr
IndustryAutomobile / Auto Ancillaries
Functional AreaFront Office / Receptionist
EmploymentTypeFull-time

Job Description

    We have an opening for Front Desk Manager for our client in Ahmedabad.Job Title: Front Desk Manager Location: S.g Highway / Ahmedabad Department: Customer ServiceSalary: 3 3.6 LPAIndustry: AutomobileJob Summary:The Front Desk Manager is responsible for overseeing the daily operations of the front desk at an automobile dealership or service center. This includes managing customer interactions, handling inquiries, coordinating appointments, and ensuring smooth administrative processes. The role involves providing exceptional customer service while supervising and supporting front desk staff.Key Responsibilities:Customer Service: Greet and assist customers, ensuring a positive first impression. Address customer inquiries, schedule appointments, and provide information on products/services.Staff Supervision: Lead, train, and manage front desk staff to maintain high levels of service and efficiency.Operational Management: Oversee appointment scheduling, service check-ins/check-outs, and ensure proper documentation of customer details.Issue Resolution: Address customer concerns, complaints, and escalate issues when necessary to management.Administrative Support: Maintain accurate records, process payments, and manage daily reports.Qualifications: Any GraduatesPrevious experience in a front desk or customer service role, preferably in the automobile industry.Strong communication and organizational skills.Proficiency in office software and scheduling systems.Kindly Share Your cv at hidden_emailSejal MistryExecutive Talent AcquisitionTalish Solutions91 hidden_mobile / hidden_email

Keyskills :
managementsalesreceptionist activitiescustomer servicedeskfront

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