Health Counsellor Inside Sales

Job Description

As an Inside Sales Executive at our company, you will play a crucial role in generating sales and maintaining strong customer relationships. Your primary responsibilities will include contacting potential customers, answering product-related queries, understanding customer requirements, updating customer information, processing orders accurately, sourcing customer data, addressing grievances effectively, and maintaining records using CRM tools.Key Responsibilities:- Contact potential or existing customers to educate them about our products- Answer customer inquiries and provide information about the company- Identify customer needs through effective questioning and close sales- Enter and maintain customer details in the database- Process orders with precision- Source prospect customer data from both online and offline channels- Handle grievances promptly to uphold the companys reputation- Keep detailed records of calls, sales, and other pertinent information on CRM toolsQualifications Required:- Proven experience in a similar Inside Sales Executive or customer service role- Demonstrated success in meeting sales targets- Proficiency in relevant software programs (experience in the health sector is preferred) and telephone systems- Ability to quickly grasp product knowledge and effectively communicate product details to prospects- Proficiency in English is mandatory, while knowledge of Hindi and regional languages is advantageous- Excellent communication skills and the ability to build relationships with customers- Ability to remain composed and handle rejection professionally- Strong negotiation skills to resolve issues and manage complaints efficientlyJoin us in our mission to drive company growth by acquiring new customers and expanding our business through effective sales strategies. As an Inside Sales Executive at our company, you will play a crucial role in generating sales and maintaining strong customer relationships. Your primary responsibilities will include contacting potential customers, answering product-related queries, understanding customer requirements, updating customer information, processing orders accurately, sourcing customer data, addressing grievances effectively, and maintaining records using CRM tools.Key Responsibilities:- Contact potential or existing customers to educate them about our products- Answer customer inquiries and provide information about the company- Identify customer needs through effective questioning and close sales- Enter and maintain customer details in the database- Process orders with precision- Source prospect customer data from both online and offline channels- Handle grievances promptly to uphold the companys reputation- Keep detailed records of calls, sales, and other pertinent information on CRM toolsQualifications Required:- Proven experience in a similar Inside Sales Executive or customer service role- Demonstrated success in meeting sales targets- Proficiency in relevant software programs (experience in the health sector is preferred) and telephone systems- Ability to quickly grasp product knowledge and effectively communicate product details to prospects- Proficiency in English is mandatory, while knowledge of Hindi and regional languages is advantageous- Excellent communication skills and the ability to build relationships with customers- Ability to remain composed and handle rejection professionally- Strong negotiation skills to resolve issues and manage complaints efficientlyJoin us in our mission to drive company growth by acquiring new customers and expanding our business through effective sales strategies.

Keyskills :
Inside SalesCustomer ServiceCommunication SkillsInterpersonal Skills