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Operations Manager, Retail Lending

Fresher All India, Chennai 09 Jul, 2026

Job Location	All India, Chennai
Education	Not Mentioned
Salary	Not Disclosed
Industry	BFSI
Functional Area	Not Mentioned
EmploymentType	Full-time

Job Description

As a Retail Lending Operations Manager, you will lead and manage a team responsible for the day-to-day operations of retail lending processes. Your role will involve overseeing operational efficiency, ensuring compliance with regulations, and driving process improvement initiatives within the retail lending department. Key Responsibilities:- Manage a team of operations staff, including performance management and training.- Oversee the entire retail loan lifecycle, from application to disbursement.- Implement and maintain efficient operational processes and procedures.- Ensure compliance with all relevant regulatory requirements.- Monitor key performance indicators (KPIs) and identify areas for improvement.- Develop and implement process improvement initiatives.- Collaborate with other departments to ensure seamless operations.Qualifications and Skills Required:- Bachelors degree in Business Administration, Finance, or related field.- Extensive experience in retail lending operations management.- Strong leadership and team management skills.- Proven track record of process improvement and efficiency gains.- Deep understanding of regulatory requirements for retail lending.- Excellent communication and problem-solving skills.In addition to the role and responsibilities, the company offers a competitive salary and benefits package, opportunities for career advancement, a dynamic and collaborative work environment, and comprehensive training and development programs.Your day-to-day activities will involve overseeing daily operations, reviewing KPIs, resolving operational issues, and mentoring team members. As a Retail Lending Operations Manager, you will lead and manage a team responsible for the day-to-day operations of retail lending processes. Your role will involve overseeing operational efficiency, ensuring compliance with regulations, and driving process improvement initiatives within the retail lending department. Key Responsibilities:- Manage a team of operations staff, including performance management and training.- Oversee the entire retail loan lifecycle, from application to disbursement.- Implement and maintain efficient operational processes and procedures.- Ensure compliance with all relevant regulatory requirements.- Monitor key performance indicators (KPIs) and identify areas for improvement.- Develop and implement process improvement initiatives.- Collaborate with other departments to ensure seamless operations.Qualifications and Skills Required:- Bachelors degree in Business Administration, Finance, or related field.- Extensive experience in retail lending operations management.- Strong leadership and team management skills.- Proven track record of process improvement and efficiency gains.- Deep understanding of regulatory requirements for retail lending.- Excellent communication and problem-solving skills.In addition to the role and responsibilities, the company offers a competitive salary and benefits package, opportunities for career advancement, a dynamic and collaborative work environment, and comprehensive training and development programs.Your day-to-day activities will involve overseeing daily operations, reviewing KPIs, resolving operational issues, and mentoring team members.

Keyskills :
LeadershipTeam managementProcess improvementRegulatory requirementsCommunicationRetail lending operations management

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