Associate Operations Processor

Job Description

In this role at Wells Fargo as an Operations Processor, you will perform general clerical operations tasks that are routine in nature. Your responsibilities will include receiving, logging, batching, and distributing work, filing, photocopying, answering phones, preparing and distributing incoming and outgoing mail. You will regularly receive direction from your supervisor and escalate questions and issues to more experienced roles, working under close supervision while following established procedures.Key Responsibilities:- Perform general clerical operations tasks- Receive, log, batch, and distribute work- File, photocopy, and answer phones- Prepare and distribute incoming and outgoing mail- Receive direction from supervisor and escalate questions and issues- Work under close supervision following established proceduresQualifications Required:- 6 months of operations support experience, or equivalent demonstrated through work experience, training, military experience, or educationDesired Qualifications:- Perform a variety of operational tasks for low to moderately complex processes or functions- Take accountability for the entire process from receipt of work to resolution and closure- Coordinate information among various operational areas and customers- Use multiple online systems for tasks- Resolve complex customer/client requests using multiple resources and records- Prepare, edit, distribute, and/or correct specialized and/or complex documents- Work under general supervision following established procedures- Exercise judgment within guidelinesAdditionally, the essential qualifications for this role include a University degree in Business, Commerce or any other discipline, 0-1 year experience in banking/Financial Services, alphanumeric data entry experience, excellent typing skills with accuracy of 98%, strong analytical skills with an eye for details, strong communication skills both written and spoken, flexibility to work in US operational hours (India night shifts).Furthermore, the job expects you to be quality-oriented with a high level of attention to detail and meeting deadlines. It requires working knowledge in quality or with back office processing experience or its equivalent, college graduate preferably in Commerce, strong analytical skills with high attention to detail and accuracy, good verbal, written, and interpersonal communication skills, basic Microsoft Office skills, ability to navigate multiple computer systems, applications, and utilize search tools to find information, typing (alphabet and 10 key numerical) data entry experience with minimum typing speed & accuracy of 30 to 35 (WPM/98%), strong organizational, multi-tasking, and prioritizing skills, solid problem-solving skills, and ability to execute in a fast-paced, high-demand environment while balancing multiple priorities.Please note that the job posting may come down early due to the volume of applicants. Wells Fargo values diversity, equity, and inclusion in the workplace, welcoming applications from all qualified candidates regardless of various factors. Wells Fargo employees are accountable for executing all applicable risk programs and adhering to policies and procedures.If you require a medical accommodation during the application or interview process, you can visit Disability Inclusion at Wells Fargo. Wells Fargo maintains a drug-free workplace as per the Drug and Alcohol Policy. In this role at Wells Fargo as an Operations Processor, you will perform general clerical operations tasks that are routine in nature. Your responsibilities will include receiving, logging, batching, and distributing work, filing, photocopying, answering phones, preparing and distributing incoming and outgoing mail. You will regularly receive direction from your supervisor and escalate questions and issues to more experienced roles, working under close supervision while following established procedures.Key Responsibilities:- Perform general clerical operations tasks- Receive, log, batch, and distribute work- File, photocopy, and answer phones- Prepare and distribute incoming and outgoing mail- Receive direction from supervisor and escalate questions and issues- Work under close supervision following established proceduresQualifications Required:- 6 months of operations support experience, or equivalent demonstrated through work experience, training, military experience, or educationDesired Qualifications:- Perform a variety of operational tasks for low to moderately complex processes or functions- Take accountability for the entire process from receipt of work to resolution and closure- Coordinate information among various operational areas and customers- Use multiple online systems for tasks- Resolve complex customer/client requests using multiple resources and records- Prepare, edit, distribute, and/or correct specialized and/or complex documents- Work under general supervision following establi

Keyskills :
Analytical SkillsCommunication SkillsProblem SolvingOperations SupportAlphanumeric Data EntryTyping SkillsMicrosoft Office SkillsOrganizational Skills