Business Head - Mandap & Wedding Services

Job Description

Role Overview:As a visionary business leader at Matrimony.com, you will have the opportunity to define and drive the future of the marketplace. Your role involves shaping a high-impact platform that impacts millions of lives across the country. It goes beyond just scaling numbers; you will craft and execute the long-term vision, drive supply and demand at scale, strengthen operations, influence product evolution, and deliver breakthrough growth with a profitable business model. The ideal candidate will excel in an ambiguous and dynamic environment, balance strategy with hands-on execution, and build businesses that set new benchmarks in customer experience, scale, and profitability.Key Responsibilities:- Supply Scale Up: - Design and execute a robust strategy to rapidly expand and deepen supply across India. - Build scalable processes to ensure supply quality, consistency, and reliability. - Partner with supply ecosystems to co-create growth opportunities and execute them at scale.- Demand Acceleration: - Lead innovative demand generation strategies to fuel adoption and engagement. - Integrate the marketplace with the organizations broader portfolio, unlocking cross-sell and upsell opportunities. - Leverage partnerships and data-driven insights to accelerate demand growth.- Operations: - Architect and scale operations to ensure speed, reliability, and efficiency. - Continuously optimize processes to enable growth while maintaining cost discipline.- Product & Innovation: - Collaborate closely with Product teams to co-own the marketplace vision and roadmap. - Drive innovations that enhance product-market fit, powered by customer insights and market trends.- Customer Experience & Insights: - Be the champion of customer experience, designing and delivering seamless, differentiated experiences. - Build a strong customer insights engine and use it to continuously innovate across supply, demand, and operations.- People Leadership: - Inspire, coach, and lead large national teams across supply, operations, and growth functions. - Foster a culture of ownership, speed, and innovation. - Build leadership depth and create a talent engine that supports scale.Qualification Required:- 20 years of experience building and scaling businesses across 0-1, 1-10, and 10-100 stages.- Proven success in leading national-scale businesses with large sales teams.- Track record of driving growth and profitability in Consumer Internet, Telecom, Fintech, FMCG/CPG, Banking/Insurance, or other consumer-tech driven industries.- Experience managing businesses of 500 crore scale with measurable outcomes.- 12 years of people leadership, with demonstrated ability to build and inspire high-growth teams.- MBA from a top-tier institution preferredAbout Matrimony.com:Matrimony.com Ltd is a Great Place to Work Certified Wed-Tech company listed on the BSE and NSE. It is a leader in matchmaking and wedding services with flagship brand Bharat Matrimony, the largest and most trusted matrimony brand. The company serves over 8 million members with the support of 2,900 associates and a network of 130 company-owned retail outlets. Matrimony.com has successfully expanded into international markets with operations in the UAE and Bangladesh. The company aims to dominate the $55 billion wedding services industry. Role Overview:As a visionary business leader at Matrimony.com, you will have the opportunity to define and drive the future of the marketplace. Your role involves shaping a high-impact platform that impacts millions of lives across the country. It goes beyond just scaling numbers; you will craft and execute the long-term vision, drive supply and demand at scale, strengthen operations, influence product evolution, and deliver breakthrough growth with a profitable business model. The ideal candidate will excel in an ambiguous and dynamic environment, balance strategy with hands-on execution, and build businesses that set new benchmarks in customer experience, scale, and profitability.Key Responsibilities:- Supply Scale Up: - Design and execute a robust strategy to rapidly expand and deepen supply across India. - Build scalable processes to ensure supply quality, consistency, and reliability. - Partner with supply ecosystems to co-create growth opportunities and execute them at scale.- Demand Acceleration: - Lead innovative demand generation strategies to fuel adoption and engagement. - Integrate the marketplace with the organizations broader portfolio, unlocking cross-sell and upsell opportunities. - Leverage partnerships and data-driven insights to accelerate demand growth.- Operations: - Architect and scale operations to ensure speed, reliability, and efficiency. - Continuously optimize processes to enable growth while maintaining cost discipline.- Product & Innovation: - Collaborate closely with Product teams to co-own the marketplace vision and roadmap. - Drive

Keyskills :
Business LeadershipStrategy DevelopmentSupply Chain ManagementDemand GenerationPartnership ManagementProduct InnovationCustomer Experience DesignPeople LeadershipStakeholder ManagementOperations Scaling