Customer Acquisition Executive - Fresher

Job Description

******Role Overview:**As a Retail Sales Representative at FirstCry.com, you will be responsible for greeting and directing customers, providing accurate information about product features and pricing, answering customer questions, conducting price and feature comparisons, cross-selling products, and staying updated with new products and services. You will need to have a good understanding of the retail sales process, familiarity with consumer behavior principles, and basic math skills. Your excellent communication skills will help you build trusting relationships with customers, and your ability to perform in fast-paced environments will be crucial.**Key Responsibilities:**- Greet and direct customers- Provide accurate information about product features, pricing, and after-sales services- Answer customers questions about specific products/services- Conduct price and feature comparisons to facilitate purchasing- Cross-sell products- Stay up-to-date with new products/services**Qualifications Required:**- Proven work experience as a Retail Sales Representative or Sales Associate- Understanding of the retail sales process- Familiarity with consumer behavior principles- Knowledge of inventory stocking procedures- Basic math skills- Track record of achieving sales quotas- Excellent communication skills, capable of building trusting relationships- Ability to perform in fast-paced environments- Flexibility to work various shifts**About Company:**FirstCry.com is Asias largest online shopping portal for kids and baby products with over 90,000 products and 9 lakh happy customers. The company, founded in 2010, has experienced rapid growth and now has more than 1200 employees. Headquartered in Pune, FirstCry.com also has a presence in Delhi, Bangalore, and Mumbai. The company is expanding through the franchise route, with over 350 stores opened across various states in India, making it the second-largest player in offline stores.Note: Salary for this position ranges from 2,00,000 to 3,30,000 per year. The required skills include Inside Sales, Retail Management, and Sales. Only candidates with 0 years of experience can apply before the deadline on 2026-03-05. ******Role Overview:**As a Retail Sales Representative at FirstCry.com, you will be responsible for greeting and directing customers, providing accurate information about product features and pricing, answering customer questions, conducting price and feature comparisons, cross-selling products, and staying updated with new products and services. You will need to have a good understanding of the retail sales process, familiarity with consumer behavior principles, and basic math skills. Your excellent communication skills will help you build trusting relationships with customers, and your ability to perform in fast-paced environments will be crucial.**Key Responsibilities:**- Greet and direct customers- Provide accurate information about product features, pricing, and after-sales services- Answer customers questions about specific products/services- Conduct price and feature comparisons to facilitate purchasing- Cross-sell products- Stay up-to-date with new products/services**Qualifications Required:**- Proven work experience as a Retail Sales Representative or Sales Associate- Understanding of the retail sales process- Familiarity with consumer behavior principles- Knowledge of inventory stocking procedures- Basic math skills- Track record of achieving sales quotas- Excellent communication skills, capable of building trusting relationships- Ability to perform in fast-paced environments- Flexibility to work various shifts**About Company:**FirstCry.com is Asias largest online shopping portal for kids and baby products with over 90,000 products and 9 lakh happy customers. The company, founded in 2010, has experienced rapid growth and now has more than 1200 employees. Headquartered in Pune, FirstCry.com also has a presence in Delhi, Bangalore, and Mumbai. The company is expanding through the franchise route, with over 350 stores opened across various states in India, making it the second-largest player in offline stores.Note: Salary for this position ranges from 2,00,000 to 3,30,000 per year. The required skills include Inside Sales, Retail Management, and Sales. Only candidates with 0 years of experience can apply before the deadline on 2026-03-05.

Keyskills :
Inside SalesRetail Management