Level 3 Security Incident Response Senior Specialist

Job Description

You will be mainly accountable for:- Handling Security Incidents assigned by the Security Incident Service Manager- Ensuring that incidents are handled according to agreed procedures. Investigates escalated incidents and seeks resolution. Facilitates recovery, following resolution of incidents.- Ensuring that resolved incidents are properly documented and closed- Analyzing causes of incidents, and informs service owners in order to minimize probability of recurrence, and contributes to service improvement. Analyses metrics and reports on performance of incident management process- Work with our service providers to ensure the proper implementation of the Security Incident Process and Policies- Work closely with Security Incident Service Manager to identify areas of improvement for the Security Incident Process and Policies- Work with countries, businesses and regions to identify key resources that can assist in the Security Incident process and incident handling- Defining standard methods and processes for incident resolution, delegates them to the back-office, and oversees the work of the back-office.- On assignment is involved in the installation, management, maintenance, and optimization of IS security solutions/services.Qualifications for the role:- 10 years in IT, 5 in Security incident response.- Graduate level with IT focus or equivalent practical experience- Security Certification (CISSP, CISM, GSEC or others).- Experience in AntiVirus Technology and AV Tools- Experience in EDR Technology and EDR Tools- Experience in log analysis of Firewalls, Proxy servers, Operation Systems, Databases, preferably via a SIEM Servers/clients / mobile devices / appliances / OSs / common applications, databases / middleware in-depth knowledge You will be mainly accountable for:- Handling Security Incidents assigned by the Security Incident Service Manager- Ensuring that incidents are handled according to agreed procedures. Investigates escalated incidents and seeks resolution. Facilitates recovery, following resolution of incidents.- Ensuring that resolved incidents are properly documented and closed- Analyzing causes of incidents, and informs service owners in order to minimize probability of recurrence, and contributes to service improvement. Analyses metrics and reports on performance of incident management process- Work with our service providers to ensure the proper implementation of the Security Incident Process and Policies- Work closely with Security Incident Service Manager to identify areas of improvement for the Security Incident Process and Policies- Work with countries, businesses and regions to identify key resources that can assist in the Security Incident process and incident handling- Defining standard methods and processes for incident resolution, delegates them to the back-office, and oversees the work of the back-office.- On assignment is involved in the installation, management, maintenance, and optimization of IS security solutions/services.Qualifications for the role:- 10 years in IT, 5 in Security incident response.- Graduate level with IT focus or equivalent practical experience- Security Certification (CISSP, CISM, GSEC or others).- Experience in AntiVirus Technology and AV Tools- Experience in EDR Technology and EDR Tools- Experience in log analysis of Firewalls, Proxy servers, Operation Systems, Databases, preferably via a SIEM Servers/clients / mobile devices / appliances / OSs / common applications, databases / middleware in-depth knowledge

Keyskills :
Security Incident ResponseIncident ManagementService ImprovementPoliciesLog AnalysisFirewallsDatabasesMobile devicesAppliancesMiddlewareSecurity Incident ProcessSecurity SolutionsAntiVirus TechnologyAV ToolsEDR TechnologyEDR ToolsProxy ser