Manager Risk operations

Job Description

As a Fraud Risk Management Specialist at Standard Chartered, your role will involve providing support and inputs to the Line function to drive the operational model and strategic direction for the country. You will be responsible for monitoring fraud detection queues and reports, analyzing trends and customer account activity to detect potential fraud situations, and recommending process/policy changes to strengthen transaction processing activities in the region.Your key responsibilities will include:- Supporting key processes across the country and ensuring timely submission and collation of reports- Continuously improving operational efficiency and effectiveness of fraud risk management processes- Developing and sustaining a system for fraud identification, monitoring, and investigating to minimize fraud losses- Conducting investigations into suspect fraud and providing coordination and support across regions- Ensuring the Fraud Risk Management framework is effectively embedded and communicated across the Retail Customers segment- Acting as a fraud specialist to prevent, detect, and investigate internal staff fraud detection- Analyzing transactions to detect internal staff fraudulent transactions and reviewing patterns and trends to prevent future frauds- Providing support for UAT testing and suggesting system enhancements and process improvementsQualifications required for this role include:- Bachelors or masters degree with 9 years of experience- Relevant experience in a related role will be an added advantage- Professional certifications such as ACAMS or CFE preferred- Good command of English and knowledge of fraud detection or compliance processesAbout Standard Chartered:Standard Chartered is an international bank dedicated to making a positive difference for clients, communities, and employees. With a focus on driving commerce and prosperity through diversity, collaboration, and innovation, we are committed to celebrating unique talents and fostering an inclusive work environment.If you are looking for a purpose-driven career in a bank that values diversity and inclusion, Standard Chartered welcomes your unique talents and contributions. Join us in our mission to be here for good, challenging the status quo, and creating new opportunities for growth and impact. As a Fraud Risk Management Specialist at Standard Chartered, your role will involve providing support and inputs to the Line function to drive the operational model and strategic direction for the country. You will be responsible for monitoring fraud detection queues and reports, analyzing trends and customer account activity to detect potential fraud situations, and recommending process/policy changes to strengthen transaction processing activities in the region.Your key responsibilities will include:- Supporting key processes across the country and ensuring timely submission and collation of reports- Continuously improving operational efficiency and effectiveness of fraud risk management processes- Developing and sustaining a system for fraud identification, monitoring, and investigating to minimize fraud losses- Conducting investigations into suspect fraud and providing coordination and support across regions- Ensuring the Fraud Risk Management framework is effectively embedded and communicated across the Retail Customers segment- Acting as a fraud specialist to prevent, detect, and investigate internal staff fraud detection- Analyzing transactions to detect internal staff fraudulent transactions and reviewing patterns and trends to prevent future frauds- Providing support for UAT testing and suggesting system enhancements and process improvementsQualifications required for this role include:- Bachelors or masters degree with 9 years of experience- Relevant experience in a related role will be an added advantage- Professional certifications such as ACAMS or CFE preferred- Good command of English and knowledge of fraud detection or compliance processesAbout Standard Chartered:Standard Chartered is an international bank dedicated to making a positive difference for clients, communities, and employees. With a focus on driving commerce and prosperity through diversity, collaboration, and innovation, we are committed to celebrating unique talents and fostering an inclusive work environment.If you are looking for a purpose-driven career in a bank that values diversity and inclusion, Standard Chartered welcomes your unique talents and contributions. Join us in our mission to be here for good, challenging the status quo, and creating new opportunities for growth and impact.

Keyskills :
Strategic PlanningProcess ImprovementTransaction ProcessingData AnalysisMIS ReportingQuality AssuranceInternal AuditStakeholder ManagementPeople ManagementGovernanceRegulatory ComplianceRisk ManagementMarket KnowledgeBusiness StrategyFraud R