Professional 2 Configuration Management

Job Description

As a Professional 2 Configuration Management at Gainwell, you play a crucial role in the development of products without accessing sensitive information. Your responsibilities include:- **Release Planning & Coordination:** - Define and manage release schedules across multiple teams and projects. - Coordinate with development, QA, product management, DevOps, and support teams. - Ensure stakeholders understand timelines, dependencies, and risks.- **Release Process Management:** - Work with DevOps or engineering teams to manage build pipelines and CI/CD workflows. - Direct, coordinate, and facilitate activities of project personnel to ensure deployment schedules.- **Quality Assurance & Risk Management:** - Verify completion of QA testing and meeting quality criteria. - Facilitate go/no-go decisions with leadership based on readiness.- **Communication & Reporting:** - Act as the central communication point for release status, issues, and timelines. - Provide regular progress reports and post-release summaries. - Communicate changes, delays, and mitigation plans clearly to stakeholders.- **Environment & Configuration Management:** - Ensure proper management of configuration items, dependencies, and environment variables. - Validate environment-to-setting alignment and optimize release workflows for reliability, speed, and automation.- **Support Build and Release Management:** - Coach project team members on common configuration and release management processes and tools. - Review work products of other leveraged team members and understand impacts of branches and code merges.Your qualifications should include:- Six or more years of extensive Release and Deployment Management experience.- Proficiency in ServiceNow and leading ITIL processes.- Strong project management skills and collaboration in Agile team structures.- Excellent communication, analytical, and problem-solving skills.- Experience with work management tools, Systems of Record, SCM tools, CI/CD, as-code automation tooling, and DML.In this role at Gainwell, you should expect to work in the United States Time Zone with regular hours, including nights and weekends for deployments. As a Professional 2 Configuration Management at Gainwell, you play a crucial role in the development of products without accessing sensitive information. Your responsibilities include:- **Release Planning & Coordination:** - Define and manage release schedules across multiple teams and projects. - Coordinate with development, QA, product management, DevOps, and support teams. - Ensure stakeholders understand timelines, dependencies, and risks.- **Release Process Management:** - Work with DevOps or engineering teams to manage build pipelines and CI/CD workflows. - Direct, coordinate, and facilitate activities of project personnel to ensure deployment schedules.- **Quality Assurance & Risk Management:** - Verify completion of QA testing and meeting quality criteria. - Facilitate go/no-go decisions with leadership based on readiness.- **Communication & Reporting:** - Act as the central communication point for release status, issues, and timelines. - Provide regular progress reports and post-release summaries. - Communicate changes, delays, and mitigation plans clearly to stakeholders.- **Environment & Configuration Management:** - Ensure proper management of configuration items, dependencies, and environment variables. - Validate environment-to-setting alignment and optimize release workflows for reliability, speed, and automation.- **Support Build and Release Management:** - Coach project team members on common configuration and release management processes and tools. - Review work products of other leveraged team members and understand impacts of branches and code merges.Your qualifications should include:- Six or more years of extensive Release and Deployment Management experience.- Proficiency in ServiceNow and leading ITIL processes.- Strong project management skills and collaboration in Agile team structures.- Excellent communication, analytical, and problem-solving skills.- Experience with work management tools, Systems of Record, SCM tools, CI/CD, as-code automation tooling, and DML.In this role at Gainwell, you should expect to work in the United States Time Zone with regular hours, including nights and weekends for deployments.

Keyskills :
ServiceNowProject ManagementAgileCommunication SkillsAnalytical SkillsMicrosoft ProjectMicrosoft WordMicrosoft ExcelALMGitHubTeam Foundation ServerAnsibleYAMLReleaseDeployment ManagementITIL processesProblemSolving SkillsAzure DevOps Boar