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Assistant Manager - Field Collections

1.00 to 4.00 Years   Delhi   19 Jan, 2021
Job LocationDelhi
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaOperations Management / Process Analysis
EmploymentTypeFull-time

Job Description

About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.To us, good performance is about much more than turning a profit. Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.The Role Responsibilities

  • Negotiate & collect Overdues from delinquent customers
  • Ensure amounts collected from the customer are deposited in the branch within the specified timeline
  • Ensure feedback from collection activity is properly updated in CACS
  • Adherence to Code of Conduct at all times
  • Timely reporting of service issues to the supervisor
  • Follow all related procedures/documentation wherever applicable
  • Timely completion of all training requirements annual refreshers, elearnings, product refreshers etc.
  • Closure of all customer escalations within applicable TAT
Our Ideal Candidate
  • Graduate with 2-4 years of experience with a minimum of 1 year of relevant experience
  • Good communication skills
Apply now to join the Bank for those with big career ambitions.To view information on our benefits including our flexible working please visit our career pages . We welcome conversations on flexible working.,

Keyskills :
salesmisaccountstatbankingcode of conductcommunication skillsturnbrandvisitidealtrainingbenefitsequalityreportingcompletionperformancecommunicationCode of EthicsProfessional Conduct

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