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| Job Location | Delhi |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Banking / Financial Services |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Key Responsibilities:- Ensures adherence to Quality Management System and support for continual improvement. To Supervise & Handle customer queries, resolve escalated issues, maintaining TAT, sound customer communication, etc. Good interpersonal, analyzing & problem-solving skills by means of effective & efficient communications. Problem solving attitude towards customer queries by understanding first the customers concerns; selecting and explaining the best solution to solve the problem over mails/calls expediting correction or adjustment; following up with various departments to ensure quick resolution. Respond to all the queries from the external & internal customers with accuracy following communication procedures & policies. Ability to balance and prioritize multiple tasks. ,
Keyskills :
qualitymanagementsystem followingup problemsolving managementsystem qualitymanagement customercommunication tat sound balance adherence management expediting communication xecutiveNetw king ClientFollowup