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Job Location | Delhi |
Education | Not Mentioned |
Salary | Rs 1.5 - 2.5 Lakh/Yr |
Industry | BPO / Call Center |
Functional Area | Customer Service (Domestic)Customer Service (International) |
EmploymentType | Full-time |
CALL: 0124 4282677, M. 9971945707NOTE: FRESHERS WELCOMEDear CandidateWe have an urgent requirement of 200 staff membersasas Customer care executive for Delhi, Gurugram, Vadodara and Amritsar location.Salary:12 to 21 k (Domestic Process)18 to 26 k (For UK Process)Working Days: 6 DaysShift Timing:9:30 to 5:30 (Domestic Process)1:30 pm to 10:30 pm (UK process)Night shift allowance will be paid extraSkill required:1. EXCELLENT COMMUNICATION SKILL2.MINIMUM 6 MONTH OF EXPERIENCE IN SALES PROFILE3. AGE SHOULD BE LESS THAN 294. NO MTI ISSUE5. VOICE SHOULD BE CLEAN6. Basic Computer knowledge7.Excellent communication skills - English (verbal/written).Internal team coordination over email/call.Basic knowledge of Excel.Handle the merchant escalations interactivelyPersonal Characteristics & Behaviour:Flexible to work in challenging work environment.Result OrientedMS Excel knowledge is a must,Resolve customer queries that a high standard of customer service is maintained. Handling Inbound & Outbound callsMaking follow-up calls and fixing appointmentsHandling the customer queries.Lead HandlingHandle Telephonic inquiriesMust have Good Communication Skills.*Must be comfortable for Calling.*Handling enquiries & coordinating/following up accordingly.*Good knowledge of MS-office & basic internet .Description:Customer handling on callsInbound calls handlingMake outbound calls for customer satisfactionMake sale on calllead generationCustomers query solvingCall me immediately for interview schedule. Interviews has been started.RegardsRiya GuptaM/s AAKASH CORPORATE SERVICE230, 2nd FLOOR, AAPKA BAZAR. GURUDWARA ROAD, Near AGGARWAL DHARMSHALA, GURUGRAMTEL: 0124 4282677, 8527209377Note: working location will be in sector 18, Gurgaon
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