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Customer Service (Voice)

0.00 to 4.00 Years   Delhi   20 Jun, 2019
Quantum Integrated Communications Pvt Ltd
Job LocationDelhi
EducationNot Mentioned
SalaryRs 1.5 - 3.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)Customer Service (International)
EmploymentTypeFull-time

Job Description

DEAR CANDIDATE ,WE ARE HIRING FOR CUSTOMER SERVICES PROFILE FOR GURGAON II NOIDA AND DELHI LOCATION.12th PASS CAN APPLY FOR THIS JOBDOMESTIC PROCESSDAY SHIFT GOOD COMMUNICATIONS SKILLS SALARY UP TO 15K TO 23K IN HAND + INCENTIVES LOOKING FOR IMMEDIATE JOINER PLEASE CALLRASHMI 8750779465DROP YOURE CV rashmi.dixit@itdoseinfo.comResponsibilities

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the companys reputation
  • Go the extra mile to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information
  • Proven experience as telesales representative or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • High school diploma; BSc/BA will be a plus
  • looking for immediate joiner please
  • call@8750779465

Keyskills :
elemarketing salesoutbound callingoutbound processinbound salesdomestic calling fresherdomestic processdomestic bpobpo salesoutbound salestele salescustomer serviceinbound callsvoice process

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