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| Job Location | Delhi |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
New Delhi, India Customer Support Audio & Media my itForte - Job Detail Customer Support Audio & Media IT JOBS#15 New Delhi, India Required Skills: We have been retained by a leading Media company to recruit a Customer Support engineer for their development centre in New Delhi, India. RESPONSIBILITIES: 1. Carry out mobile platform software technical support to customers from project kick-off to mass production 2. Investigate SW issues identified by customers Identify root cause with the help of design teams 3. Implement SW change requests agreed to adapt the platform to the customer needs 4. Provide accurate English reporting on a regularly basis 5. Keep up-to-date on platform knowledge and methodologiesREQUIREMENTS: Professional skillsStrong expertise in embedded SW development or technical support on mobile platform3 years working experienceTechnical skills Knowledge in embedded multimedia:Audio and video codecs and playersMulti-processor communication (ARM/ DSP)Audio path configuration (audio filter/ algorithm/ feature)Multimedia/ Audio HW (audio amplifier, image/ vide processor, IIS/ IIC/ SPI, host interface, camera sensor)Familiar with RTOS.Familiar with ARM subsystem.Familiar with JTag and ETM debuggingFamiliar with Lauterbach Trace32Knowledge of Clearcase, software configuration management toolInterpersonal skills Fluent in both written and spoken EnglishTeam player, self-drivenCapable to stand pressure from customer and projectWilling to travel and to support on siteitForte is one of the leading International Recruitment Agencies specializing in the IT and Telecom recruitments for Indian and global technology companies.,
Keyskills :
softwareconfigurationmanagement rootcause videocodecs massproduction changerequests technicalskills interpersonalskills configurationmanagement internationalrecruitment it ustomersupp technicalsupp