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Job Location | Delhi |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other Software |
EmploymentType | Full-time |
SUMMARY:
Accuray EIMEA is searching for a Field Service Engineer, home-office based in Delhi - Ghaziabad region (India). The person in this position has front-line responsibility for installations, remote and on-site diagnostics prior to repair services as well as preventive maintenance visits on Accuray systems, primarily to Accuray customers located in Delhi - Ghaziabad region but occasionally throughout all EIMEA Region.
The successful candidate must have proven ability to diagnose and resolve problems on highly sophisticated software, electronic and mechanical robotic devices at clinical sites and major hospitals. Applicants must have the ability to work independently and have effective communication skills.
Field Service engineers may also work hours other than a traditional daytime shift and may also work weekend days as part of their normal work days with limited notice due to the emergent nature of service work. Regular work schedules are determined by a combination of Accuray s service obligations and customer service needs and are subject to change as needs arise.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
PRODUCT SUPPORT
PRODUCT DEVELOPMENT
SAFETY
PHYSICAL REQUIREMENTS:
REQUIRED QUALIFICATIONS:
Keyskills :
field serviceproblem solvingsalescontinuous improvement facilitationproduct servicefield supportquality systemword processingon sitecommissioningproduct supporttroubleshootingtest equipmentcustomer servicecomputer hardwaresitecustomer supp