Head of Commercial - ibis & ibis Styles India

Job Description

Job Description Primary Responsibilities

• 1st primary responsibilities

• Responsible for developing yearly strategic plans based on financial goals that will promote sales growth & client satisfaction.
• Facilitates the support of hotel sales with segment specialists across Sports & Entertainment, Corporate, Trade, Airlines, Leisure, Meeting & Events, Digital, Loyalty, Marketing and CRM (ANAIS) in line with budgeted performance objectives.
• Development, improvement and dotted reporting of on property sales teams to meet overall hotel objectives.
• Contributing towards the hotel Revenue s team functionality in terms of evaluating performance and strategic planning for each of the hotels.
• Determines Sales strategy & sales budgets, in conjunction with hotel management.
• Liaise with regional sales & marketing departments to implement and drive performance within search engine marketing (SEM) and digital marketing.
• Communication of hotel marketing activity plans to execute content and distribution.
• Identifying and execute profitable opportunities for the hotels through destination and commercial relationships.
• Support the communication and performance of Loyalty : ALL & ALL Meeting Planner
• Coordinate ibis Digital strategy using levers of respective channels with ROI perspective.
• Host or attend network events, profiling the relevant hotels and management.
• Monitor competitors within the region and assess relevance to current sell strategies.
• Contribute to a month end sales report & quarterly owners report, detailing new & confirmed business, conversions and market analysis and forecast.
• Formal monthly meetings Director of Operations, Owners and/or Asset managers to provide a top line overview of forward activity.
• Responsible to drive the Sales, Marketing, Distribution, Loyalty and Revenue performance and activities, leading the vertical ibis team

Financial Responsibilities/Duties

• Assist in the development of the hotel annual business plan and Financial Budget; use this as a guide to control expenditure during the financial year as well as the Purchase Order System and inventory controls.
• Proactively control costs by being aware of forecasted business and targeted profitability, whilst maintaining standards. Other Responsibilities
• Provide efficient, friendly and professional service to all customers (internal and external).
• Take a positive problem solving approach with issues and concerns.
• Embrace the concepts and principles of Heartist.
• Participate in Planet 21 sustainability Actions and activities.
• Attend training programs and meetings to constantly improve skills and knowledge.
• Follow the expectations and guidelines outlined in the Welcome to Accor induction.
• Do not divulge any corporate information or transactions during or after your employment with the company. Maintain high levels of confidentiality and discretion.
• Actively participate in safe work practices: report accidents promptly, and report health and safety hazards, maintain clean work areas, be compliant with fire/emergency/evacuation actions and report all damaged and broken equipment.

Work Experience Knowledge and Experience

• Minimum of 5 years of relevant experience in Operation, Sales & Marketing in hotel industry
• Builds, develops & manages internal & external owner & industry relationships
• Strong user knowledge of ANAIS ( Salesforce.com) Microsoft Excel and Power point
• Masters in Business Administration in the related stream.
• Hotel management will give a additional value to it.

Competencies

• Problem Solving/Analysis
• Business Acumen
• Strategic Thinking
• Results Driven, Leadership
• Customer Focused ( Internal & External)
• Flexible & agile able to adapt to meet market conditions
• Good presentation and influencing skills
• Multicultural awareness and able to work with people from diverse cultures
• Flexible and able to embrace and respond to change effectively
• Ability to work independently and has good initiative under dynamic environment
• Self-motivated and energetic

Benefits Learning & Growth OpportunitiesPromising CareerExciting employees benefits,

Keyskills :
search enginesearch engine marketing semhotel salessales strategymicrosoft excelregional salessales growthpurchase orderproblem solvingsearch engine marketingcustomer focussales marketing