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Manager - Field Collections

2.00 to 4.00 Years   Delhi   19 Jan, 2021
Job LocationDelhi
EducationNot Mentioned
SalaryNot Disclosed
IndustryEducation / Training
Functional AreaGeneral / Operations Management
EmploymentTypeFull-time

Job Description

  • Negotiate & collect Overdues from delinquent customers
  • Ensure amounts collected from the customer are deposited in the branch within the specified timeline
  • Ensure feedback from collection activity is properly updated in CACS
  • Adherence to Code of Conduct at all times
  • Timely reporting of service issues to the supervisor
  • Follow all related procedures/documentation wherever applicable
  • Timely completion of all training requirements annual refreshers, elearnings, product refreshers etc.
  • Closure of all customer escalations within applicable TAT
Our Ideal Candidate
  • Graduate with 2-4 years of experience with a minimum of 1 year of relevant experience
  • Good communication skills
,

Keyskills :
code of conductcommunication skillsturnbrandvisitidealtrainingbenefitsequalityreportingcompletionperformancecommunicationCode of Ethics

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