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Network Engineer Fault Repair

1.00 to 6.00 Years   Delhi   11 Oct, 2019
Atria Convergence Technologies Limited
Job LocationDelhi
EducationNot Mentioned
SalaryRs 1.0 - 3.0 Lakh/Yr
IndustryTelecom / ISP
Functional AreaNetworkingTelecom Network Design / Management
EmploymentTypeFull-time

Job Description

ACT Limited is Hiring Network Engineers for DelhiInterested candidates can walk in to below mentioned address from Monday to Friday 10:00 AM to 1:00 PMAtria Convergence Technologies LimitedA-25, Ground Floor, Mohan Cooperative Industrial Estate, New Delhi - 110044Nearest Metro : Sarita ViharPurpose of the RoleResponsible for 100% customer Service and maintenance of network element on field in the designated areaRole Description

  1. Assume overall responsibility for ensuring 99.99% Customer Uptime 2. Ensure that BONUs and BONTs (Switches) in the network are maintained as per norms 3. Ensure support for timely connectivity for all the cross functional teams 4. Maintain the network database and submit the required report to the reporting manager on regular intervals 5. Attend customer complaints on field and give quality resolution within the TAT 6. Provide timely resolution of technical complaints through analysis/ trouble shooting 7. Monitor NMS through SMS/ mails and take appropriate action based on the events 8. Analyse repeat complaints and ensure implementation of corrective measures through escalations if required 9. Avoid Churn of customers through better service within the SLA or Commitment 10. Responsible for process adherence 11. Provide structured feedback to management to provide permanent solutions to improve service level
Key Result AreasThis position plays a critical role in driving operational efficiency through management of material and time consumption, quality adherence and brining in areas of improvement for process betterment in the organizationDesired Skills and CompetenciesMust have two wheeler and valid driving licenceMust have knowledge of NetworkingRecruitment SpecificationsEducation
  1. 12th Pass / Diploma holder in any discipline
  2. Knowledge of Hardware & Networking, and people from Optical fibre background are preferred
Work Experience
  1. 1-6 years of work experience
  2. Hands on experience in Trouble shooting of Networking and Hardware
  3. Field working experience is Must
  4. Candidates with FTTH technology working experience are preferred
  • Job Location: Atria Convergence Technologies Limited A-25, Ground Floor, Mohan Cooperative Industrial Estate, New Delhi - 110044 Nearest Metro : Sarita Vihar
  • Start Date: 27-Sep-2019
  • End Date: 09-Jan-2020

Keyskills :
gpon olt splicing troubleshooting routers ofc otdr atchpanels networkinstallation time-domain faultmanagement opticalfibercable reflectometer optical

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