hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Team Member Front Office

2.00 to 3.00 Years   Delhi   11 Nov, 2019
Taj Hotels
Job LocationDelhi
EducationNot Mentioned
SalaryNot Disclosed
IndustryHotel / Restaurant
Functional AreaFront Office / Receptionist
EmploymentTypeFull-time

Job Description

Job DescriptionsTeam Member Front OfficeReports to Front Office ManagerResponsible for Front Office DepartmentPosition Purpose: To attend to guests courteously and deal promptly with their requests and queries.Responsibilities:

  • To have detailed information about the Hotel, city as well as the competition
  • To have detailed information regarding arrivals and room requirements
  • To have up to date information on daily room occupancy
  • To check on VIP reservations, complete their pre-registration formalities and xtend to them the regular courtesies
  • To allocate rooms to all arriving guests
  • To maintain up-to date information on room rates, current promotions, offers and packages
  • To maintain all guest folios in the manner instructed and type out necessary guest details into the system
  • To co-ordinate with housekeeping for clearing of rooms
  • To prepare, understand and communicate all relevant daily, weekly and monthly reports and statistics
  • To maintain and settle the guest ledger rendering accountability for the days transactions
  • To encash foreign exchange as per regulations
  • To maintain guest lockers for safe custody
  • To handle all incoming telephone calls as per standards instructed
  • To maintain a physical count of all room keys in each shift
  • To ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest
  • To ensure that proper records are maintained for all telephone calls from the rooms
  • To ensure that all transactions are supported with vouchers
  • To ensure accurate cash handover
  • To give proper and complete handover to the next shift
  • To handle all guests without bias or prejudice
  • To follow the house rules and policies laid down by the management
  • To adhere to strict grooming and hygiene standards
  • To consciously and continuously strive to better his/ her skills and increase his/ her knowledge.
  • Any other responsibilities assign to you from time to time
,

Keyskills :
frontoffice monthlyreports foreignexchange ttendtoguestscourteously VIPreservations

APPLY NOW

Team Member Front Office Related Jobs

© 2019 Hireejobs All Rights Reserved