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Job Location | Delhi |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | BPO / Call Center |
Functional Area | Technical Support / Helpdesk |
EmploymentType | Full-time |
Dear Candidate,Greetings of the day!We are Opening forTechnical Support Engineer- Inbound / Outbound Technical Support.Enterprise Platform Support. B2B interaction with Customers via Inbound or Outbound calls or the Internet for the purpose of resolving routine problems with products or services like enterprise servers / cloud computing.Roles & Responsibilities:o Support Customers across Telecommunication, Financial Services, Healthcare and Technology vertical.o Troubleshoot Customer issues related to enterprise / exchange server & cloud computing.Candidate Profile-o Any Graduate/UG with 1 year technical experience can apply.o Salary 3 to 5.5 LPA Plus lucrative incentives.o Excellent verbal skills in English Language.o SERVER knowledge is must.o Excellent knowledge of Exchange Server 2007/2010, Active Directory & Operating Systemso Network troubleshooting and should be well versed with Microsoft Office Outlook 2003/2007/2010.o Flexible with 24/7 Environment.Certifications (Preferable):-o Exam 70-640(Windows Server 2008)o Exam 70-662(Exchange 2010)o Exam 70-321(Deploying Office 365)o Exam 70-323(Administering Office 365)Additional Benefits-o Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhso Gratuityo Education Assistance plan Annual entitlement of up to INR 20,000.o Employee / corporate discounts at majority of retail chains / hospitals / laboratories.Regards,HR Team
Keyskills :
networktroubleshooting operatingsystems technicalsupport lan techsupport windowsserver support technical troubleshooting networking desktopsupport desktop ngineer