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Travel Consultant salary 8 lakhs

3.00 to 8.00 Years   Delhi   21 Sep, 2022
Job LocationDelhi
EducationNot Mentioned
SalaryRs 3.5 - 7 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Job DescriptionYou Lead the Way. Weve Got Your Backwe know that with the right backing, people and businesses have the power to progress in incredible ways. Whether were supporting our customers financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining whats possible and were proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. Comprised of key internal and external servicing functions, GSG delivers extraordinary customer care to Card Members, merchants, and commercial clients around the world, while providing world-class credit, collections, and fraud services. GSG teams also partner with businesses across the company to develop strategies and execute complex change initiatives. Each interaction is a chance to bring the brand to life for our customers and colleagues and help build on reputation for trust, security, and service. We back our colleagues with the support they need to thrive, professionally and personally. Thats why we have our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Purpose of the Role:This position is responsible for processing new applications for Corporate Clients. Performing appropriate checks against incoming Corporate Card Applications ensuring that AXP meets its regulatory requirements Verify the applicants ID Perform KYC checks Perform experience checks
    • Set Up of Accounts using relevant systems (MYSU, CAPS, Globestar, IVU etc)
    • liaising with internal Business Partners and External Clients (via phone or e-mail) with relation to any erroneous applications received and proactively drive behavior changes with the partners to improve the application content
    • Through Relationship Care manage the end to end journey of a cardmember application
    • Supporting other corporate teams with any queries and/or escalations related to cardmember applications
    • Maintaining daily work volumes and logging activity in appropriate formats in order to support productivity and timeliness measures.
    • hidden_mobile,hidden_mobile

Keyskills :
faresairlinesticketinggdsinternational call centertravel processapollo

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