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Job Location | Delhi |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Recruitment Services |
Functional Area | Sales / BD |
EmploymentType | Full-time |
Roles and ResponsibilitiesOpening and maintaining customer accounts and their information Fulfilling client s needsthrough online chat support and calls Responding to customer s emails and customer s queriesthrough various other modes Identifying and assessing customer s needs to achieve satisfaction and building sustainablerelationships oftrust through open and interactive communication Handling complaints, provide appropriate solutions and alternatives within the time limitsand follow up to ensure resolution Generating leads for the salesteamand supporting themby arranging meeting and demos Crossselling the company s product and servicesto existing and prospective clients Keeping records of customer interactions, process customer accounts and file documents Making sure of customer satisfaction and customer usage of product and servicesInterested candidates can send their CV directly at poonam.bhandari@white-force.in,
Keyskills :
customer servicecustomer supportcustomer relationsqualitytroubleshootingwinning others overcustomer satisfactionchatrecordsaccountsWinning TeamsWork WinningMaximizerIndividualizationFuturismRelatorHigh AchieverHarmonyArranging