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Urgent opening for the position of Collection Executive Delhi NCR

0.00 to 2.00 Years   Delhi   05 Jul, 2019
Job LocationDelhi
EducationNot Mentioned
Salary< Rs 50,000 - 3.0 Lakh/Yr
IndustryBanking / Financial Services
Functional AreaPre-Sales
EmploymentTypeFull-time

Job Description

Job DescriptionPosition: Collection Officer & Sr. Collection officer

  • Collections as per targets attached. Biometric, smart card collections and collections of Cross sell products
  • Provide the required customer support , timely and accurate collections
  • Adhere to process of collections and ensure zero OD
  • Responsible for managing the Collections, maintain/minimise the PAR account. Conducting periodic reviews and recommending collection settlements & also managing collection legal cases and collection agencies for recoveries.
  • Responsible for managing the collections & maintain 100% collections, also minimize the PAR
  • Conduct periodic reviews with field team working out strategy to improve productivity, recommending collection settlements to track legal cases for logical closures and maximize recoveries
  • Collections as per targets defined
  • Smart card collections and collections of cross sell products
  • Adhere to process of collections and ensure zero OD
  • Responsible for cash collections / operations / liquidation, cash pick-up, cash delivery, compliance to policies and guidelines with respect to cash
  • Ensure timely & accurate cash logistics services and & maintain good collection relations with Clients
  • Queries & complaints resolution, internal process and controls, timely reporting to reporting officer
  • Maintaining MIS
  • Follow-up with customers for their overdue amounts, while adhering to internal and External guidelines on COC are Maintained at all times
  • Responsible for improvement of Late bucket delinquency
  • Ensure feedback through handoff of previous bucket cases and escalate variance if any
  • To do reconciliation of payments and ensure timely deposition of cash payment in the system.
  • To comply with the process ,procedures as defined and ensure its effective implementation at all times
  • To maintain relationship with customer for the overdue payments. Handle and resolve customer queries effectively
  • To achieve the monthly targets (KPI targets to be communicated time to time)
  • To provide daily feedback to the supervisors and escalate problematic cases and initiation of legal
  • To support the business on data quality management i.e. improving the quality of customer information available thru timely feedback
Location: Mangolpuri, Jahangirpuri, Uttam Nagar, GurgaonCTC: 1.40 to 2.5 Lac/Annum+ Incentives+ Conveyance up to 3000 per monthInterested candidates can share their updated resume onrecruiter4.spbcgroup@gmail.com

Keyskills :
reportingcashclosuresstrategypaymentsbusinesssalesreviewsmanagementlogisticsaccountsollectioncashpaymentcollectionrecovery

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