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Associate Director

10.00 to 15.00 Years   Gurugram   07 Apr, 2025
Cynosure Corporate Solutions
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
Industry97
Functional AreaHR
EmploymentTypeFull-time

Job Description

    Position Overview: We are seeking a dynamic and strategic Associate Director/ Director India Operations to oversee and enhance the intersection of IT, Administration, and Operations. This role is critical in ensuring seamless coordination across these functions while managing Incident & Crisis Management, Global Team Collaboration, and Operational Excellence. The ideal candidate will serve as a strategic bridge between different business units, ensuring alignment with global objectives and operational efficiency.Key Responsibilities: Incident & Crisis Management:
    • Develop, implement, and oversee crisis management protocols to address operational disruptions, cybersecurity threats, and emergency situations.
    • Act as the key escalation point for any operational, security, or IT-related incidents, ensuring swift and effective resolution.
    • Establish preventive strategies, conduct regular risk assessments, and lead post-incident analysis to enhance preparedness.
    • Collaborate with IT, Admin, and Operations teams to ensure business continuity and disaster recovery planning.
    Global Team Collaboration:
    • Act as the primary liaison between India operations and global teams, ensuring smooth communication and alignment with international business objectives.
    • Work closely with cross-functional teams across different time zones to drive operational efficiency and standardization.
    • Implement best practices and share insights with global stakeholders to optimize business processes.
    • Represent India operations in global meetings, providing strategic updates and operational feedback
    Operational Management & Efficiency:
    • Oversee daily operational functions, ensuring all departments (IT, Admin, and Operations) work cohesively to meet business goals.
    • Develop and implement policies to improve overall operational efficiency, compliance, and productivity.
    • Monitor KPIs, budgets, and performance metrics to ensure alignment with organizational objectives.
    • Spearhead process automation, digital transformation, and innovation strategies to enhance operational capabilities.
    • Ensure adherence to regulatory, legal, and corporate compliance requirements in India.
    Team Leadership:
    • Foster a collaborative, high-performance culture within the night shift team.
    • Monitor team progress, provide feedback, and facilitate training to enhance skills and engagement.
    • Resolve team conflicts and promote a positive work environment.
    Qualification and Skills:
    • Bachelors/Masters degree in Business Administration, Operations Management, Business Administration, Law, Public Policy, or a related field.
    • 10 years of experience in operations management, with at least 5 years in a leadership role overseeing IT, Admin, and Operations, Legal
    • Proven track record in incident & crisis management, business continuity planning, and risk mitigation.
    • Strong experience in working with global teams and handling cross-functional coordination.
    • Knowledge of IT infrastructure, security protocols, and administrative processes to facilitate seamless operations. Strong understanding of regulatory frameworks, legal compliance, and government processes.
    • Excellent negotiation and relationship-building skills.
    • Problem-Solving: Ability to handle sensitive legal matters, crisis situations, and compliance challenges.
    • Networking: Established connections with government officials, law enforcement, and regulatory bodies are a plus.

Keyskills :
recruitmentoperationsus it recruitmentus staffing

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