CMDB L3 and HAM/SAM Developer

Job Description

As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products.**Key Responsibilities:**- Update and extend the Data Model (table changes, form changes and permissions) based on approved requests- Design and develop data load process for data loading- Provide support for CMDB issues- Implement ServiceNow development stories and RFSs- Customize or support CMDB Integrations- Provide support for complex problems related to the CMDB solution that are raised by the operation teams- Configure, deploy, and customize standard reports and dashboards, including ServiceNow CMDB Audit Dashboard- Create and update CMDB catalog items, forms and views, transform maps, IRE, Script Includes and Business rules for a solution deployed with ServiceNow Discovery- Configure ServiceNow MID-server for Discovery deployment- Enhance custom patterns (probes and sensors) for requested and approved changes- Create new patterns for new types of devices or requirements- Provide support for discovery/Service Mapping issues raised by the Configuration Manager or Configuration Librarian including network access and permissions/credentials- Work with support teams to resolve network access and permissions/credentials issues in the context menu**Qualification Required:**- Experienced in relational and NoSQL databases, data mapping, XML/JSON, Rest based web services- Knowledge of architecture design - Microservices architecture, containers (Docker & k8s), messaging queues- Deep understanding of OOP and Design patterns- Min 7 years of experience working as a software engineer on complex software projects- Excellent coding skills and solid development experience (Java, Python, .Net etc.) with debugging and problem-solving skills- Bachelors degree in Computer Science, related technical field, or equivalent practical experience- Certification in one or more of the hyperscalers (Azure, AWS, and Google GCP) - otherwise, you can obtain certifications with Kyndryl- Experience with DevOps tools and modern engineering practicesAs a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services. As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products.**Key Responsibilities:**- Update and extend the Data Model (table changes, form changes and permissions) based on approved requests- Design and develop data load process for data loading- Provide support for CMDB issues- Implement ServiceNow development stories and RFSs- Customize or support CMDB Integrations- Provide support for complex problems related to the CMDB solution that are raised by the operation teams- Configure, deploy, and customize standard reports and dashboards, including ServiceNow CMDB Audit Dashboard- Create and update CMDB catalog items, forms and views, transform maps, IRE, Script Includes and Business rules for a solution deployed with ServiceNow Discovery- Configure ServiceNow MID-server for Discovery deployment- Enhance custom patterns (probes and sensors) for requested and approved changes- Create new patterns for new types of devices or requirements- Provide support for discovery/Service Mapping issues raised by the Configuration Manager or Configuration Librarian including network access and permissions/credentials- Work with support teams to resolve network access and permissions/credentials issues in the context menu**Qualification Required:**- Experienced in relational and NoSQL databases, data mapping, XML/JSON, Rest based web services- Knowledge of architecture design - Microservices architecture, containers (Docker & k8s), messaging queues- Deep understanding of OOP and Design patterns- Min 7 years of experience working as a software engineer on complex software projects- Excellent coding skills and solid development experienc

Keyskills :
JavaPythonNetCMDBServiceNowDevOpsOOPDesign patternsRelational databasesData mappingXMLJSONMicroservices architectureContainersMessaging queuesNoSQL databases